Monday, March 18, 2024

2024.03.18 [Screw Rescue Report] Motorcycle Oil Pump Screw

This is a Screw Rescue Report from a customer in Isogo Ward, Yokohama City, Kanagawa Prefecture, Japan.


★ Issue Description:

"When attempting to remove the Phillips screw from the motorcycle's oil pump, it was found to be seized, and the screws were completely stripped."


★ Work Log:

Based on the damage shown in the photo of the screw, a prototype Neji- Mogura (So called Socket Screw Extractor) was sent.

The customer tried it themselves and successfully removed all three screws effortlessly!






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Friday, March 15, 2024

2024.03.15 [Screw Rescue Report] Corner Shear (AMADA) Hex Socket Screw

This is a Screw Rescue Report from a customer in Yokkaichi City, Mie Prefecture, Tokai Region, Japan.


★ Issue Description :

"The hex socket screw of the AMADA corner shear (CSHW-220) got stripped and we couldn't remove it. Unsure how to proceed, we contacted you after hearing at a trade show that we could have the screw removed for free with your Screw Rescue Service (Japan only)."


★ Work Log:

After assessing the damage from photos of the screw, we sent a prototype Neji-Mogura (So called Socket Screw Extractor).

The customer tried the screw mole themselves...


★ Customer Appreciation:

"We tried the Neji-Mogura you sent, and we were able to easily remove the screw. We're grateful for your assistance." 🦖 






ENGINEER's Neji-Chat (Chatbot) service Our Chatbot service solves your screw-related trouble in a few steps!

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Thursday, March 14, 2024

2024.03.14 [Screw Rescue Report] Hex Socket Screw on Motorcycle Front Fork

This is a Screw Rescue Report from a customer in Fukaya City, Saitama Prefecture, Japan.


★ Issue Description:

"I tried to remove the hex socket screw used on my motorcycle front fork but ended up stripping it. I desperately wanted to remove it but didn't have the right tools. Then I learned about Screw Rescue Service (Japan). Please help."


★ Work Log:

Based on the damaged screw photos, a prototype of Neji-Mogura (So called Socket Screw Extractor) was sent.

Despite the screw posited at the deep hole, after attempting to remove it themselves...


★ Customer Appreciation:

"We greatly appreciate the loaned tool. With a spanner, we were able to remove it easily. Many thanks for your assistance," they joyfully reported. 🦖






ENGINEER's Neji-Chat (Chatbot) service Our Chatbot service solves your screw-related trouble in a few steps!

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Wednesday, March 13, 2024

2024.03.13 [Screw Rescue Report] Torx Screw on Toyota Hilux Tailgate

This is the Screw Rescue Report of a customer in Kameda District, Hokkaido, Japan.


★Issue Description:

"While attaching the tailgate damper on Toyota Hilux GUN125, the Torx screw became stripped. Despite attempting to drill a hole in the screw and using an extractor from another company, it broke, leaving uncertainty on how to remove the screw."


★Work Log:

Upon assessing the damage in the screw photos, a prototype Neji-Mogura (So called Socket Screw Extractor) is being sent to them. As the broken part of the extractor from another company remained in the screw, a router bit (not a drill) was utilized for the pilot hole.


★Customer Appreciation:

"We were delighted to receive your product this time, and with it, we effortlessly removed the screw. The Neji-Mogura was user-friendly and worked exceptionally well," expressed in a joyful message. 🦖







ENGINEER's Neji-Chat (Chatbot) service Our Chatbot service solves your screw-related trouble in a few steps!

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Wednesday, February 28, 2024

2024.02.28 [Screw Rescue Report] Motorcycle Ignition Coil Screw

This is a Screw Rescue Report from a customer in the Nakagyou-ku area of Kyoto City in the Kinki region of Japan.


★ Issue Description:

"The screw on the ignition coil on the outer side of the motorcycle's engine is completely stripped, making it impossible to remove. We attempted to use a screw removal tool from another company, but it proved to be entirely ineffective. I don't know how to remove this screw...


★ Work Log:

After assessing the damage from the photos of the stripped screw, we dispatched the Neji-Mogura Middle Type DBZ-450, or Socket Screw Extractor DBZ-450. The customer attempted the removal themselves...


★ Customer Appreciation:

"Upon receiving the tool, we immediately started the work and effortlessly removed the screw with the Neji-Mogura. We were truly impressed. It seems the screw was tightened tightly, and without the Neji-Mogura, it would have been impossible to remove. We sincerely appreciate your careful assistance. Thank you very much for making this possible!" 🦖





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Tuesday, February 27, 2024

2024.02.27 [Screw Rescue Report] Old Radio Cassette Player

This is a Screw Rescue Report from a customer in Sada-cho, Izumo City, Shimane Prefecture, in the Chugoku region of Japan.


★Issue Description:

The customer reported trouble with the tape recorder recorder of an old radio cassette player (Panasonic RX-DS30). They attempted to open the back cover to repair it but encountered difficulty as all five screws on the back were tightly fastened and could not be removed. They reached out for assistance on how to remove these screws.


★Work Log:

Upon receiving the device, our team used a fiber scope camera to check the screws. The Screw Rescue Team initiated the operation, successfully rescuing all the recessed screws using the powerful magnetic Screw Catcher (Part No: DR-19).


★Customer Appreciation:

The customer expressed gratitude, stating, "I was saved. I had given up in the past when trying to repair another used radio cassette player because it wouldn't open. Thank you very much for your prompt assistance this time!" 🦖








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[Screw Rescue Report] Dyson vacuum cleaner screws 🦖

The screw that secures the battery has been stripped and cannot be removed. There was still a small cross groove left, so we used the "...