This is the Screw Rescue Report of a customer in Kameda District, Hokkaido, Japan.
★Issue Description:
"While attaching the tailgate damper on Toyota Hilux GUN125, the Torx screw became stripped. Despite attempting to drill a hole in the screw and using an extractor from another company, it broke, leaving uncertainty on how to remove the screw."
★Work Log:
Upon assessing the damage in the screw photos, a prototype Neji-Mogura (So called Socket Screw Extractor) is being sent to them. As the broken part of the extractor from another company remained in the screw, a router bit (not a drill) was utilized for the pilot hole.
★Customer Appreciation:
"We were delighted to receive your product this time, and with it, we effortlessly removed the screw. The Neji-Mogura was user-friendly and worked exceptionally well," expressed in a joyful message. π¦
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