2024.03.26 [Screw Rescue Report] Laptop Screw

This is a Screw Rescue Report from a customer in Tanba City, Hyogo Prefecture, Kinki Region, Japan.

★Issue Description:

"I accidentally stripped two screws on the back panel of my Panasonic laptop, Let's Note  (CF-SX4EDHCS). I do not know how to remove these screws"

★Work Log:

Upon scheduling a suitable time, the customer brought in the laptop for assistance.

The Screw Rescue Team initiated the emergency operation. Utilizing the trick of Neji-Morugra Middle Size DBZ-415 (So, called Socket Screw Extractor), we successfully removed the stripped screws.

★ From the Staff:

What is the trick of Neji-Mogura? We frequently receive this question from customers.

Originally, we developed Neji-Mogura as the extractor for stripped hexagon socket screws. However, we found that the precise processing (Made in Japan!) of spiral bites to the object strongly and it can extract not only the stripped hex socket screws but also any kind of stripped screws if making pilot holes with drills. 

For the details, please check the below instructions and video,

Instruction: https://www.engineertools-jp.com/dbz310#:~:text=Application%20to%20Phillips%20%26%20other%20drives

Video: https://youtu.be/AL5JHkkECq4?si=kJe2DND2BRvBXq7z&t=48

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2024.02.05 [Screw Rescue Report] PC Keyboard Screw

This is a Screw Rescue Report from a customer in Echizen City, Fukui Prefecture, in the Hokuriku region of Japan.

★ Issue Description:

"I attempted to disassemble my keyboard (WOOTING 60HE), but encountered difficulty in removing a screw that secures the board to the case. Due to a very narrow gap, it was challenging to address individually, and I was unsure how to remove this particular screw. After searching, I came across your Screw Rescue Service and decided to inquire for assistance. I would greatly appreciate your support in resolving this issue."

★ Work Log:

The screw difficulty appeared to be quite challenging. The customer sent the actual item to our company, and the Screw Rescue Team promptly initiated the operation. With Urus-kun watching over, the screw was successfully removed using the prototype Neji-Bazooka, Rapid Screw Extractor.

★ Customer Appreciation:

"I received the keyboard earlier. I want to express my gratitude once again. I had seen someone facing a similar issue on social media, resorting to physically cutting the case. If I hadn't known about the ScrewlessQ service, I might have taken the same approach or even purchased another unit. Thank you for preventing that!" - A delightful message we received 🦖

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2024.01.26[Screw Rescue Report] Laptop PC Screws

This is a Screw Rescue Report from a customer in Osaka City.

★Issue Description:

"I'm facing trouble with screws and would like your assistance. It's quite similar to your past report, but when trying to open the back cover of my laptop (Lenovo ThinkBook), I ended up stripping the screws. I've stripped all four screws, and one of them is in particularly bad condition. I attempted to fix it on my own, but unfortunately, I made it worse, and even the repair shop said they couldn't help. Could you please use your expertise to remove the screws for me? I prefer bringing it to your location rather than shipping it. Thank you in advance."

★Work Log:

After coordinating the schedule, the customer brought the laptop to our company, and the Screw Rescue Team promptly initiated the operation.

★Method:

We successfully extracted the screws using the secret technique of the Neji-mogura Middle DBZ-420 (So called Socket Screw Extractor).

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2023.01.11 [Screw Rescue Report] FUJITSU Laptop PC Screw

This is a Screw Rescue Report from Fukushima Ward, Osaka City, Japan.

★Issue Description:

The customer reported an issue with their laptop (FUJITSU LIFEBOOK) where the screws on the back panel had come loose. In an attempt to tighten them using a screwdriver, the customer accidentally stripped the screw hole. Unsure of what to do next, they sought guidance on a solution and inquired about a suitable screw removal pliers size.

★Work Log:

Upon examining the photos of the damaged screws, we determined the appropriate Neji-Mogura (So called Socket Screw Extractor). These tools were promptly dispatched to the customer. After receiving the tools, the customer proceeded with the repair themselves.

★Customer Appreciation:

In a delightful follow-up, the customer shared their positive experience: "After trying the Mogura you sent, removing the screw was incredibly easy, and I was able to replace it with a new one. Thank you very much for your assistance." 🦖

ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now https://engineertools-jp.com/nejichat

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2024.01.05【Screw Rescue Report】 Monitor Stand Screw

This is a Screw Rescue Report from a customer in Kawasaki City, Kanagawa Prefecture, Kanto Region, Japan.

★ Issue Description:

"I tried to remove the foot of my monitor (Pixio PX248PrimeAdvanced), but the screws were too tight, and I ended up stripping it. I contacted you because I didn't know how to remove the screws."

★ Work Log:

After assessing the damage to the screw from the provided photos, we sent a prototype Neji-saurus Mogura (So called Socket Screw Extractor).

After attempting the operation independently...

★ Customer Appreciation:

"I successfully removed the screw and replaced the foot to the base. I was pleasantly surprised to learn how easily I could remove the screw with the right tools. Thank you very much for your assistance," was the delightful feedback we received. 🦖

ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now https://engineertools-jp.com/nejichat

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2023.12.11 [Screw Rescue Report] Portable Gaming PC Steam Deck Screws

This is a Screw Rescue Report from a customer in Miura City, Kanagawa Prefecture, in the Kanto region of Japan.

★Issue Summary:

"I attempted to remove the screws to replace the SSD on my portable gaming PC, Steam Deck. Unfortunately, I ended up stripping two of the screws. While I managed to remove six out of the eight screws, I couldn't figure out how to deal with the two that got stripped. Hence, I reached out for assistance."

★Work Log:

The customer promptly sent it to our company, and the Screw Rescue Team initiated the operation. With a trick of the Nejisaurs Mogura Middle Type DBZ-410 (So called Socket Screw Extractor), the rescue was successfully completed with ease.

★Customer Appreciation:

"We appreciate your prompt response. We were truly at a loss about what to do, so your assistance was incredibly helpful," expressed the customer in a delighted message. 🦖

ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now https://engineertools-jp.com/nejichat

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