2024.03.22 [Screw Rescue Report] Door Knob Screw

This is a Screw Rescue Report from a customer in Higashi Osaka City, Osaka Prefecture, Kinki Region, Japan.

★ Issue Description:

"I was trying to replace the door knob in my bathroom, but while attempting to remove the screw, it got stripped. I couldn't figure out how to remove this screw, so I contacted you for assistance."

★ Work Log:

Due to severe damage to the Phillips groove caused by the use of another company's screwdriver, removal with a Neji-BAZOOKA DBZ-51 (So called Rapid Screw Extractor) was impossible. Therefore, as an alternative solution, we provided the Middle Type Neji-Mogura DBZ-420 (So called Socket Screw Extractor). The customer attempted a trick of the Neji-Mogura, and...

★ Customer Appreciation:

"I was pleasantly surprised by how easily I was able to remove the screw. Thank you so much for your assistance!" We received this delightful feedback 🦖

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2024.02.15 [Screw Rescue Report] Smart Key Screw Issue

This is a Screw Rescue Report from a customer residing in Osaka, Japan.

★Issue Details:

The customer faced a problem with the smart key (Clavis authentication key). The screw on the battery box cover became stripped, making it impossible to remove. Unable to figure out how to deal with this, they contacted us for assistance.

★Work Log:

As the customer lives nearby our location, we adjusted the schedule for them to bring in the device. The Screw Rescue Team initiated the operation. By using a trick of Neji-Mogura Middle Type DBZ-410, or Socket Screw Extractor DBZ-410 the team successfully rescued the smart key.

ENGINEER's Neji-Chat (Chatbot) service Our Chatbot service solves your screw-related trouble in a few steps!

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2024.01.22 [Screw Rescue Report] Aluminum Sash Screws

This is a Screw Rescue Report from a customer in Asahi Ward, Yokohama City, Kanto Region, Japan.

★Issue Description:

"While trying to unscrew the hinges to remove the window sash, the screw got stripped. Not knowing how to remove the screw, the customer contacted us for assistance."

★ Work Log:

After assessing the damage from the screw photos, we sent the Neji-saurus Mogra Middle Size DBZ-430. The customer tried a secret technique on their own...

★ Customer Appreciation:

"I was able to easily remove the screw with this. Thank you for your assistance!" - A delightful message we received 🦖

★ From staff:

About a secret technique for the Mogura, please visit the below our website and video,

Website: https://x.gd/SteC3

Video: https://youtu.be/AL5JHkkECq4?si=kJe2DND2BRvBXq7z&t=48

ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now https://engineertools-jp.com/nejichat

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2023.12.27 [Screw Rescue Report] LIXIL Shelf Screw

This is a Screw Rescue Report from a customer in Oita City, Oita Prefecture, Kyushu, Japan.

★Issue Description:

"I tried to remove the screw to move the adjustable shelf of the LIXIL storage shelf (Canor), but the head got stripped and wouldn't turn. I don't know how to remove this screw..."

★Work Log:

After assessing the damage from the screw's photos, we sent an innovative screwdriver grip DZ-70, Neji-saurus Middle Mogura DBZ-420, and Universal Joint DR-25 as a rescue kit. The customer tried the secret technique of the Neji-saurus Mogura on their own...

★Customer Appreciation:

"Thank you for sending amazing tools. I tried them right away, and the screw came off surprisingly easily!!

After my DIY attempt to move the adjustable shelf failed due to the stuck screw, and the remodeling contractor couldn't come anytime soon. Even if they did, there was no guarantee the screw would come off. I was desperate, thinking I might have to break it and accept not using that screw hole anymore. It really, really saved me.

The situation was the worst with tiny countersunk screws attached to the floor and horizontally, and no distance from the wall. Despite that, you sent the perfect tools after seeing the photos, and I keenly realized that consulting with a professional is the best option. Thank you very much for your kind communication." 🦖

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2023.12.06 [Screw Rescue Report] STAUB Pot Lid Knob Screw

This is a Screw Rescue Report from our customer in Japan.

★Issue Description:

"I want to replace the knob on the lid of a French-made pot called Staub. Even with a strong effort from a man, the screw won't budge. Normally, it should be easy to remove with a Phillips screwdriver. I don't know which of your tools to use, so please advise. I appreciate your help, even though it may be a bit inconvenient."

★Work Log:

Upon receiving the actual item, the Screw Rescue Team initiated the operation. Using the GT Drive (Part No: DBZ-71), we successfully removed the screw and knob.

★Customer Appreciation:

"The knob on the Staub pot lid gets too hot to touch, making it inconvenient to use gloves or a towel every time during cooking. (Staub does not sell lids with silicone knobs.) I wanted to replace it with a silicone knob from another manufacturer. I was able to successfully switch to a different knob. Thank you so much for your assistance!"

★From the Staff:

The GT Drive Set DBZ-71 includes the Nejisaurus Bazooka DBZ-51 and the innovative Screwdriver Grip DZ-70. The unique flat shape of the grip transmits torque more effectively than regular screwdriver grip, and the special tip shape of DBZ-51 fits securely into the cross slot of tightly fastened screws, allowing them to be removed easily.

ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now https://engineertools-jp.com/nejichat

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2023.12.05 [Screw Rescue Report] IKEA Kitchen Rack

 This is a Screw Rescue Report from a customer in Ota Ward, Tokyo, Japan.

★Issue Description:

"The screws on my IKEA wagon (RÅSKOG) got stripped, making them extremely difficult to remove."

★Work Log:

After checking the damage from the photos of the stripped screws, we sent a prototype unique screw extractor, so called Nejisaurs Mogra.

The customer performed the extraction themselves...

★Customer Appreciation:

"We were able to remove the screws immediately with the Mogra you provided! Thank you so much!" 🦖

Using methods like adhesive for stripped screws, which can worsen the situation. When facing screw troubles, consider using our Chatbot service in a "chat format" for guidance on choosing the right Nejisaurus.

ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now https://engineertools-jp.com/nejichat

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