2024.03.13 [Screw Rescue Report] Torx Screw on Toyota Hilux Tailgate

This is the Screw Rescue Report of a customer in Kameda District, Hokkaido, Japan.

★Issue Description:

"While attaching the tailgate damper on Toyota Hilux GUN125, the Torx screw became stripped. Despite attempting to drill a hole in the screw and using an extractor from another company, it broke, leaving uncertainty on how to remove the screw."

★Work Log:

Upon assessing the damage in the screw photos, a prototype Neji-Mogura (So called Socket Screw Extractor) is being sent to them. As the broken part of the extractor from another company remained in the screw, a router bit (not a drill) was utilized for the pilot hole.

★Customer Appreciation:

"We were delighted to receive your product this time, and with it, we effortlessly removed the screw. The Neji-Mogura was user-friendly and worked exceptionally well," expressed in a joyful message. 🦖

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2024.02.08 [Screw Rescue Report] Torx Screw of Door Stabilizer

This Screw Rescue Report is the customer in Kumegawa, Tokorozawa City, Saitama Prefecture, in the Kanto region of Japan.

★Issue Description:

"When attempting to replace the door stabilizer of a Toyota vehicle and remove the original door striker, the Torx screw became stripped. Unsure of how to remove this screw, the customer contacted us for assistance."

★ Work Log:

After assessing the damaged screw photo, a prototype of the Neji-Mogura (So called Socket Screw Extractor) was sent.

After trying out the Neji-Mogura's trick themselves...

★Customer Appreciation

"Today, the Neji-Mogura arrived, and when I tried it out immediately, I was able to remove the screw very very easily. I'm grateful for lending me such a wonderful product. Thank you very much for your assistance." We received this delightful feedback 🦖

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2024.02.02【Screw Rescue Report】 Nissan Airbag Torx Screw

This is a Screw Rescue Report from a customer in Higashikawa-cho, Hakodate City, Hokkaido, Japan.

★ Issue Description:

"I attempted to remove the Torx screw during the replacement of the NISSAN car's airbag, but it was stuck, wouldn't turn at all, and ended up getting stripped. I tried using a Torx socket and bought one, but I couldn't remove it since it was already stripped. I don't know how to remove this screw and am in trouble. Please help."

★ Work Log:

Based on the damaged screw photos, we determined to send a set of the Neji-Mogura Short Bit Set (Part Number: DBZ-301). The customer tried the trick for the Mogura by themselves...

★ Customer Appreciation:

"Today I tried it, and I could really easily remove the torx screw!!! I was able to replace the part without any issues, and I'm ecstatic that it's fixed. Thank you so much. The photo is from when I was able to remove the screw. Truly, it was impressive 😂" - We received this delightful message of gratitude 🦖

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2024.01.18 [Screw Rescue Report] TOYOTA RAV4 Door Stabilizer Screw

This Screw Rescue Report is from a customer in Kawaguchi City, Saitama Prefecture, Kanto Region, Japan.

★Issue Description:

"I attempted to remove the Torx screw from the striker part of the door stabilizer on my TOYOTA RAV4 and unfortunately stripped it. I'm not sure how to remove this screw now. Any advice would be greatly appreciated."

★Work Log:

Based on the damaged screw photos, we sent a prototype of our Neji-saurus Mogura.

After trying the Mogura's tricks on their own...

★Customer Appreciation:

"I was able to effortlessly remove the screw. I really appreciate the kind assistance this time. Thank you very much!" - A delightful message we received 🦖

2024.01.12 [Screw Rescue Report] TOYOTA Hilux Tailgate Screw

This is a Screw Rescue Report from a customer in Tsu City, Mie Prefecture, Japan.

★Issue Description:

"To install the tailgate assist damper on the Hilux GUN125, it was necessary to remove two screws. Despite being cautious due to previous cases of stripped screws and being turned down by dealers, I thought I was careful enough. However, after managing to loosen one screw, I lost focus, and the other screw hole got stripped. I tried using screw removal liquid and tapping with a hammer, but there was no sign of it coming off. I contacted you because I didn't know how to remove this screw."

★Work Log:

Based on the damaged screw photos, we sent a prototype of the Neji-saurus Mogra (So called Socket Screw Extractor). The customer tried Mogra's trick...

★Customer Appreciation:

"Despite all the struggles, it seemed impossible, but miraculously, I was able to easily remove the screw. I'm truly grateful. Thank you very much." - A delightful message we received 🦖

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2024.01.10 [Screw Rescue Report] TOYOTA HILUX Tailgate Screw

This report documents a screw-related issue reported by a customer in Esashi District, Hokkaido, Japan, regarding a TOYOTA HILUX GR-S (gun125).

★Issue Description:

"The Torx screw on the tailgate of a Toyota Hilux GR-S (gun125) got stripped. The front side could be removed, but the rear side is stuck and won't turn. I don't know how to remove this screw. Please guide how to address this issue."

★Work Log:

Based on the damaged screw photos, we shipped a prototype of Neji-Mogura (So called Socket Screw Extractor). The customer tries to use it...

★Customer Appreciation:

"Thank you for sending us the Mogura. We conducted the operation the following day. It turned smoothly with a gentle pull. It's surprisingly easy when it finally turns. Despite our initial struggles, we appreciate the importance of careful procedures and the right tools for challenging tasks. We greatly appreciate your assistance. We received a delightful message expressing gratitude for overcoming this challenging task. 🦖"

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