This is a Screw Rescue Report from a customer in Higashikawa-cho, Hakodate City, Hokkaido, Japan.
★ Issue Description:
"I attempted to remove the Torx screw during the replacement of the NISSAN car's airbag, but it was stuck, wouldn't turn at all, and ended up getting stripped. I tried using a Torx socket and bought one, but I couldn't remove it since it was already stripped. I don't know how to remove this screw and am in trouble. Please help."
★ Work Log:
Based on the damaged screw photos, we determined to send a set of the Neji-Mogura Short Bit Set (Part Number: DBZ-301). The customer tried the trick for the Mogura by themselves...
★ Customer Appreciation:
"Today I tried it, and I could really easily remove the torx screw!!! I was able to replace the part without any issues, and I'm ecstatic that it's fixed. Thank you so much. The photo is from when I was able to remove the screw. Truly, it was impressive 😂" - We received this delightful message of gratitude 🦖
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