This is a Screw Rescue Report from a customer in Osaka City.
★Issue Description:
"I'm facing trouble with screws and would like your assistance. It's quite similar to your past report, but when trying to open the back cover of my laptop (Lenovo ThinkBook), I ended up stripping the screws. I've stripped all four screws, and one of them is in particularly bad condition. I attempted to fix it on my own, but unfortunately, I made it worse, and even the repair shop said they couldn't help. Could you please use your expertise to remove the screws for me? I prefer bringing it to your location rather than shipping it. Thank you in advance."
★Work Log:
After coordinating the schedule, the customer brought the laptop to our company, and the Screw Rescue Team promptly initiated the operation.
★Method:
We successfully extracted the screws using the secret technique of the Neji-mogura Middle DBZ-420 (So called Socket Screw Extractor).
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