This is a Screw Rescue Report from a customer in Yokkaichi City, Mie Prefecture, Tokai Region, Japan.
★ Issue Description :
"The hex socket screw of the AMADA corner shear (CSHW-220) got stripped and we couldn't remove it. Unsure how to proceed, we contacted you after hearing at a trade show that we could have the screw removed for free with your Screw Rescue Service (Japan only)."
★ Work Log:
After assessing the damage from photos of the screw, we sent a prototype Neji-Mogura (So called Socket Screw Extractor).
The customer tried the screw mole themselves...
★ Customer Appreciation:
"We tried the Neji-Mogura you sent, and we were able to easily remove the screw. We're grateful for your assistance." π¦
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