2024.02.28 [Screw Rescue Report] Motorcycle Ignition Coil Screw

This is a Screw Rescue Report from a customer in the Nakagyou-ku area of Kyoto City in the Kinki region of Japan.

★ Issue Description:

"The screw on the ignition coil on the outer side of the motorcycle's engine is completely stripped, making it impossible to remove. We attempted to use a screw removal tool from another company, but it proved to be entirely ineffective. I don't know how to remove this screw...

★ Work Log:

After assessing the damage from the photos of the stripped screw, we dispatched the Neji-Mogura Middle Type DBZ-450, or Socket Screw Extractor DBZ-450. The customer attempted the removal themselves...

★ Customer Appreciation:

"Upon receiving the tool, we immediately started the work and effortlessly removed the screw with the Neji-Mogura. We were truly impressed. It seems the screw was tightened tightly, and without the Neji-Mogura, it would have been impossible to remove. We sincerely appreciate your careful assistance. Thank you very much for making this possible!" 🦖

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2024.02.27 [Screw Rescue Report] Old Radio Cassette Player

This is a Screw Rescue Report from a customer in Sada-cho, Izumo City, Shimane Prefecture, in the Chugoku region of Japan.

★Issue Description:

The customer reported trouble with the tape recorder recorder of an old radio cassette player (Panasonic RX-DS30). They attempted to open the back cover to repair it but encountered difficulty as all five screws on the back were tightly fastened and could not be removed. They reached out for assistance on how to remove these screws.

★Work Log:

Upon receiving the device, our team used a fiber scope camera to check the screws. The Screw Rescue Team initiated the operation, successfully rescuing all the recessed screws using the powerful magnetic Screw Catcher (Part No: DR-19).

★Customer Appreciation:

The customer expressed gratitude, stating, "I was saved. I had given up in the past when trying to repair another used radio cassette player because it wouldn't open. Thank you very much for your prompt assistance this time!" 🦖

ENGINEER's Neji-Chat (Chatbot) service Our Chatbot service solves your screw-related trouble in a few steps!

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2024.02.22[Screw Rescue Report] Motorcycle Front Fork Screw

This is a Screw Rescue Report of a customer in Aihara-cho, Machida City, Tokyo.

★ Issue Description:

"The screw on the motorcycle's front fork wouldn't budge at all, and I was in trouble. I tried using a screw extractor from another company to remove the screw, I could make a hole, but the spiral wasn't useful at all. After all, I could not extract the screw. I don't know how to remove this screw, so I contacted you."

★ Work Log:

After assessing the damage from the screw's photos, we sent a prototype Neji-Mogura, or Socket Screw Extractor. The customer tried the Mogura's trick on their own...

★ Customer Appreciation:

"I received the tool a while ago, and when I tried it immediately, the screw turned smoothly, and I was able to remove it easily! Thank you so much for your help!!" We received this delightful feedback 🦖

ENGINEER's Neji-Chat (Chatbot) service Our Chatbot service solves your screw-related trouble in a few steps!

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2024.02.15 [Screw Rescue Report] Smart Key Screw Issue

This is a Screw Rescue Report from a customer residing in Osaka, Japan.

★Issue Details:

The customer faced a problem with the smart key (Clavis authentication key). The screw on the battery box cover became stripped, making it impossible to remove. Unable to figure out how to deal with this, they contacted us for assistance.

★Work Log:

As the customer lives nearby our location, we adjusted the schedule for them to bring in the device. The Screw Rescue Team initiated the operation. By using a trick of Neji-Mogura Middle Type DBZ-410, or Socket Screw Extractor DBZ-410 the team successfully rescued the smart key.

ENGINEER's Neji-Chat (Chatbot) service Our Chatbot service solves your screw-related trouble in a few steps!

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2024.02.13 [Screw Rescue Report] Motorcycle Front Fork Bolt

This is a Screw Rescue Report from a customer in Mizuho-ku, Nagoya City, Aichi Prefecture, in the Chubu region of Japan.

★ Issue Description:

"The two hexagon socket screws at the bottom of the motorcycle (BMWR80) front fork were stripped. Despite using chemicals from another company for removing screws, we couldn't loosen them. The screws have low-profile heads, making it easy to strip due to the shallow insertion of the wrench. Unsure of how to proceed, the customer sought advice and assistance."

★ Work Log:

Based on the damaged screws photos, a prototype of the Neji-Mogura (So called the Socket Screw Extracrtor) was sent to the customer.

After attempting a trick of Neji-Mogura by themsleves...

★ Customer Appreciation

"I used it right away, and I could easily remove this bolt!" - A delightful message we received 🦖

ENGINEER's Neji-Chat (Chatbot) service Our Chatbot service solves your screw-related trouble in a few steps!

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2024.02.09 [Screw Rescue Report] Portable Power Supply Screw

This is a Screw Rescue Report regarding a portable power supply from a customer in Minoh City, Osaka Prefecture, Kansai region, Japan.

★ Issue Description

This is a repeat request from a customer who had previously used Screw Rescue services.

★ Work Log

After adjusted the timing, the customer brought the actual product to our company. The Screw Rescue Team initiated the operation. With Urusu-kun overseeing, we successfully rescued the device using a prototype of Neji-Mogura (So called Socket Screw Extractor), specially designed for screw-related issues."

ENGINEER's Neji-Chat (Chatbot) service Our Chatbot service solves your screw-related trouble in a few steps!

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