2024.02.08 [Screw Rescue Report] Torx Screw of Door Stabilizer

This Screw Rescue Report is the customer in Kumegawa, Tokorozawa City, Saitama Prefecture, in the Kanto region of Japan.

★Issue Description:

"When attempting to replace the door stabilizer of a Toyota vehicle and remove the original door striker, the Torx screw became stripped. Unsure of how to remove this screw, the customer contacted us for assistance."

★ Work Log:

After assessing the damaged screw photo, a prototype of the Neji-Mogura (So called Socket Screw Extractor) was sent.

After trying out the Neji-Mogura's trick themselves...

★Customer Appreciation

"Today, the Neji-Mogura arrived, and when I tried it out immediately, I was able to remove the screw very very easily. I'm grateful for lending me such a wonderful product. Thank you very much for your assistance." We received this delightful feedback 🦖

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2024.02.07 [Screw Rescue Report] Electronic Cigarette

This is a Screw Rescue Report from a customer in Joudou, Morioka City, Iwate Prefecture, in the Tohoku region of Japan.

★ Issue Description:

"The Pozidriv (R) head screw on the bottom of my electronic cigarette became stripped. Despite attempting to use another company's tool, the so-called "Removing Stripped Precision Screws", the hole only deepened, and I couldn't remove the screw at all. I don't know how to remove this screw, and if possible, I would like to send the product to you for screw removal."

★ Work Log:

The product was promptly sent to us, and the Screw REscue Team initiated the operation. Using the Neji-Mogura Middle Size DBZ-420, Socket Screw Extractor, and Ratchet Drive DZ-50, the rescue was remarkably successful.

★ Customer Appreciation:

"I couldn't figure out how to do it ourselves, so I am extremely grateful. Thank you very much for your help," came the delightful message 🦖.

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2024.02.06 [Screw Rescue Report] Harley-Davidson Front Fork

This is a Screw Rescue Report from a customer in Minami-Oya, Machida City, Tokyo.

★Issue Description:

"I accidentally stripped the downtube mount screw deep inside the front fork of my Harley-Davidson FXWG. I was struggling to figure out how to remove this hex socket screw and seeking advice. The front fork is currently removed. Any advice or assistance would be greatly appreciated."

★Work Log:

After assessing the damage in the photos of the stripped screw, we sent a prototype Neji-Mogra (So called Socket Screw Extractor), Go-Through Screwdriver, GT Drive (DZ-70), Extension Bit Holder(DR-22), and a wrench (13mm) to assist. The customer tried on their own...

★Customer Appreciation:

"I was somewhat resigned, but surprisingly managed to remove it relatively easily. I am very surprised. I will attach images and a video from that time. Feel free to share them. I really appreciate your help."

We received this delightful message 🦖 along with a well-edited video. Thank you so much for your help!

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2024.02.05 [Screw Rescue Report] PC Keyboard Screw

This is a Screw Rescue Report from a customer in Echizen City, Fukui Prefecture, in the Hokuriku region of Japan.

★ Issue Description:

"I attempted to disassemble my keyboard (WOOTING 60HE), but encountered difficulty in removing a screw that secures the board to the case. Due to a very narrow gap, it was challenging to address individually, and I was unsure how to remove this particular screw. After searching, I came across your Screw Rescue Service and decided to inquire for assistance. I would greatly appreciate your support in resolving this issue."

★ Work Log:

The screw difficulty appeared to be quite challenging. The customer sent the actual item to our company, and the Screw Rescue Team promptly initiated the operation. With Urus-kun watching over, the screw was successfully removed using the prototype Neji-Bazooka, Rapid Screw Extractor.

★ Customer Appreciation:

"I received the keyboard earlier. I want to express my gratitude once again. I had seen someone facing a similar issue on social media, resorting to physically cutting the case. If I hadn't known about the ScrewlessQ service, I might have taken the same approach or even purchased another unit. Thank you for preventing that!" - A delightful message we received 🦖

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2024.02.02【Screw Rescue Report】 Nissan Airbag Torx Screw

This is a Screw Rescue Report from a customer in Higashikawa-cho, Hakodate City, Hokkaido, Japan.

★ Issue Description:

"I attempted to remove the Torx screw during the replacement of the NISSAN car's airbag, but it was stuck, wouldn't turn at all, and ended up getting stripped. I tried using a Torx socket and bought one, but I couldn't remove it since it was already stripped. I don't know how to remove this screw and am in trouble. Please help."

★ Work Log:

Based on the damaged screw photos, we determined to send a set of the Neji-Mogura Short Bit Set (Part Number: DBZ-301). The customer tried the trick for the Mogura by themselves...

★ Customer Appreciation:

"Today I tried it, and I could really easily remove the torx screw!!! I was able to replace the part without any issues, and I'm ecstatic that it's fixed. Thank you so much. The photo is from when I was able to remove the screw. Truly, it was impressive 😂" - We received this delightful message of gratitude 🦖

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2024.01.26[Screw Rescue Report] Laptop PC Screws

This is a Screw Rescue Report from a customer in Osaka City.

★Issue Description:

"I'm facing trouble with screws and would like your assistance. It's quite similar to your past report, but when trying to open the back cover of my laptop (Lenovo ThinkBook), I ended up stripping the screws. I've stripped all four screws, and one of them is in particularly bad condition. I attempted to fix it on my own, but unfortunately, I made it worse, and even the repair shop said they couldn't help. Could you please use your expertise to remove the screws for me? I prefer bringing it to your location rather than shipping it. Thank you in advance."

★Work Log:

After coordinating the schedule, the customer brought the laptop to our company, and the Screw Rescue Team promptly initiated the operation.

★Method:

We successfully extracted the screws using the secret technique of the Neji-mogura Middle DBZ-420 (So called Socket Screw Extractor).

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