2023.01.15 [Screw Rescue Report] Torx Screw on Motorcycle Brake Caliper

This is a Screw Rescue Report from a customer in Yokosuka City, Kanagawa Prefecture, Kanto Region, Japan.

★ Issue Description:

"I accidentally stripped the bridge bolt on my motorcycle's brake (brembo 4-pot casting caliper). I'm not sure how to remove this screw. Can I send the product to your company for removal?"

★ Work Log:

Upon receiving the actual product, the Screw Rescue Team initiated the operation. Using a prototype of the Neji-saurus Mogura (So called Socket Screw Extractor) with a trick and successfully rescued the screw.

★ Customer Appreciation:

We received a delightful follow-up message: "Thank you so much. I have nothing but gratitude. If it couldn't be removed, I would have had to look for another professional, and if that failed... I believe it would have ended up being discarded with no alternative solution." 🦖

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2024.01.12 [Screw Rescue Report] TOYOTA Hilux Tailgate Screw

This is a Screw Rescue Report from a customer in Tsu City, Mie Prefecture, Japan.

★Issue Description:

"To install the tailgate assist damper on the Hilux GUN125, it was necessary to remove two screws. Despite being cautious due to previous cases of stripped screws and being turned down by dealers, I thought I was careful enough. However, after managing to loosen one screw, I lost focus, and the other screw hole got stripped. I tried using screw removal liquid and tapping with a hammer, but there was no sign of it coming off. I contacted you because I didn't know how to remove this screw."

★Work Log:

Based on the damaged screw photos, we sent a prototype of the Neji-saurus Mogra (So called Socket Screw Extractor). The customer tried Mogra's trick...

★Customer Appreciation:

"Despite all the struggles, it seemed impossible, but miraculously, I was able to easily remove the screw. I'm truly grateful. Thank you very much." - A delightful message we received 🦖

ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now https://engineertools-jp.com/nejichat

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2023.01.11 [Screw Rescue Report] FUJITSU Laptop PC Screw

This is a Screw Rescue Report from Fukushima Ward, Osaka City, Japan.

★Issue Description:

The customer reported an issue with their laptop (FUJITSU LIFEBOOK) where the screws on the back panel had come loose. In an attempt to tighten them using a screwdriver, the customer accidentally stripped the screw hole. Unsure of what to do next, they sought guidance on a solution and inquired about a suitable screw removal pliers size.

★Work Log:

Upon examining the photos of the damaged screws, we determined the appropriate Neji-Mogura (So called Socket Screw Extractor). These tools were promptly dispatched to the customer. After receiving the tools, the customer proceeded with the repair themselves.

★Customer Appreciation:

In a delightful follow-up, the customer shared their positive experience: "After trying the Mogura you sent, removing the screw was incredibly easy, and I was able to replace it with a new one. Thank you very much for your assistance." 🦖

ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now https://engineertools-jp.com/nejichat

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2024.01.10 [Screw Rescue Report] TOYOTA HILUX Tailgate Screw

This report documents a screw-related issue reported by a customer in Esashi District, Hokkaido, Japan, regarding a TOYOTA HILUX GR-S (gun125).

★Issue Description:

"The Torx screw on the tailgate of a Toyota Hilux GR-S (gun125) got stripped. The front side could be removed, but the rear side is stuck and won't turn. I don't know how to remove this screw. Please guide how to address this issue."

★Work Log:

Based on the damaged screw photos, we shipped a prototype of Neji-Mogura (So called Socket Screw Extractor). The customer tries to use it...

★Customer Appreciation:

"Thank you for sending us the Mogura. We conducted the operation the following day. It turned smoothly with a gentle pull. It's surprisingly easy when it finally turns. Despite our initial struggles, we appreciate the importance of careful procedures and the right tools for challenging tasks. We greatly appreciate your assistance. We received a delightful message expressing gratitude for overcoming this challenging task. 🦖"

ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now https://engineertools-jp.com/nejichat

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2024.01.09 [Screw Rescue Report] Dyson Vacuum Cleaner Screws

This is a Screw Rescue Report from a customer in Ikuno Ward, Osaka City, Japan.

★Issue Description:

The threads of the screws for removing the battery on a Dyson vacuum cleaner (V11 Fluffy+SV14) were completely stripped (both screws). Despite attempting to use another company's Screw Extractor, the extraction process failed, leaving the screws in a hopeless condition. Unsure of how to remove these screws and hoping for your assistance, I contacted your company, considering that I live nearby and bringing the device in for service would be convenient.

★Work Log:

After adjusting the schedule, an appointment was arranged for the following day, and the customer brought in the vacuum cleaner. The customer personally experienced the screw removal using the Neji-saurus Mogura Middle Type (Product Number: DBZ-425).

★Customer Appreciation:

I had almost given up (99% resigned), and expressed great amazement when the screws were successfully removed right before their eyes. They were deeply moved, stating, "I never imagined that such stripped screws could be removed so easily. I am truly grateful. Thank you very much!" 🦖

ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now https://engineertools-jp.com/nejichat

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2024.01.05【Screw Rescue Report】 Monitor Stand Screw

This is a Screw Rescue Report from a customer in Kawasaki City, Kanagawa Prefecture, Kanto Region, Japan.

★ Issue Description:

"I tried to remove the foot of my monitor (Pixio PX248PrimeAdvanced), but the screws were too tight, and I ended up stripping it. I contacted you because I didn't know how to remove the screws."

★ Work Log:

After assessing the damage to the screw from the provided photos, we sent a prototype Neji-saurus Mogura (So called Socket Screw Extractor).

After attempting the operation independently...

★ Customer Appreciation:

"I successfully removed the screw and replaced the foot to the base. I was pleasantly surprised to learn how easily I could remove the screw with the right tools. Thank you very much for your assistance," was the delightful feedback we received. 🦖

ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now https://engineertools-jp.com/nejichat

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