Tuesday, October 24, 2023

2023.10.24 [Screw Rescue Report] Bed Screw

This is a screw-related trouble report from a customer in Minami Ward, Hiroshima City, Japan.


★Issue Description:

"The hex socket of the hexagonal screw (hex socket button bolt) used to secure the bed got stripped and I couldn't remove it. I didn't know how to remove it, so I contacted you."


★Work Log:

Based on the images provided, it was determined that the screw could be removed using the Nejisaurus RX (Part Number: PZ-59), and this solution was proposed to the customer.


★Method and Customer Appreciation 

"Today, I purchased the PZ-59 and used it to easily grip and turn the screw, successfully removing it. I also protected the area around the screw with masking tape, so there was no damage to the bed. I'm very grateful for your help. Thank you!" We received this joyful feedback from the customer πŸ¦–

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Monday, October 23, 2023

2023.10.23 [Screw Rescue Report] Hilux Tailgate Screw

This report documents a Screw Rescue case from a customer in Izumi Ward, Miyagi Prefecture in Japan.


★Issue Description:

"I accidentally stripped the threads of the side frame screws on my Hilux tailgate. Even with a shock driver, I couldn't loosen these screws. I don't know how to remove them."


★Work Log

Based on the damaged screw photos, a prototype Socket Screw Extractor (So-called Neji Morugra) was sent. After attempting the operation themselves...


★Customer Appreciation

"Thank you for lending me the tool. I was able to complete the job successfully! I applied torque, and the Socket Screw Extractor removed the screw without any spiral was damaged. It's a fantastic product. Thank you very much!" We received this delightful feedback along with numerous photos, and we're grateful too.


For all your screw-related troubles, trust ENGINEER INC., the world's only total solution company for screw removal tools!





ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now engineertools-jp.com/nejichat




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Sunday, October 22, 2023

2023.10.22 [Screw Rescue Report] Airsoft Gun

This report is a record of a screw-related issue received from a customer in Ichikawa City, Chiba Prefecture, in the Kanto region of Japan.


★Issue Description:

"I learned about the "Screw Rescue" service through X (formerly Twitter). I attempted to remove a stripped hex screw from my Screw Removal Pliers GT (PZ-58), but I couldn't even grip the screw head to start with. The white portion you see is residue from an adhesive I tried to attach a hex wrench to in a desperate attempt to turn it (ultimately, I couldn't remove it)."


★Work Log:

Upon receiving the item, the Screw Rescue Team commenced operations. The Socket Screw Extractor Model No. DBZ-430 (So-called Neji-Mogura) successfully completed the rescue πŸ¦–


★Customer Appreciation

"I didn't expect to have it done today. Thank you very much," was the joyful feedback we received πŸ¦–


From the Staff

Using commonly suggested methods involving adhesives to remove screws can worsen the situation and lead to further damage. When facing screw-related issues, please start by accessing our company's chatbot service to find the most suitable screw extraction tools.

engineertools-jp.com/nejichat






ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now engineertools-jp.com/nejichat




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Saturday, October 21, 2023

2023.10.21 [Screw Rescue Report] YAMAHA Motorcycle

This report documents the Screw Rescue response for a customer in Nishi-ku, Yokohama, Kanagawa Prefecture, Kanto Region, Japan.


★Issue Description:

"The screws on a YAMAHA motorcycle got stripped. I'm seeking advice on how to remove them. Please provide guidance."


★Work Log:

After assessing the damaged screw photos, we decided to send a prototype Socket Screw Extractor.


★Method and Customer Appreciation:

The customer attempted the extraction themselves and successfully removed the stripped screws. They have reported their success.


For all your screw-related troubles, trust ENGINEER INC., the world's only total solution company for screw removal tools!






ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now engineertools-jp.com/nejichat




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Friday, October 20, 2023

[Screw Rescue Report] Dyson SV11 Cordless Cleaner Screw

 [Screw Rescue Report] Dyson SV11 Cordless Cleaner Screw


This report is a Screw Rescue record from a customer in the Kanto region of Kanagawa Prefecture, Yokohama City, Kohoku Ward, Japan.


★Issue Description:

"The screws on the Dyson SV11 cordless cleaner were stripped and cannot be unscrewed with a screwdriver."


★Work Log:

The Dyson was sent to our company, and with Urus-kun keeping a watchful eye, the Screw Rescue team performed an emergency operation.


★Method: 

The combination of Socket Screw Extractor (So called, Neji-Mogura)  and GT DRIVE Screwdriver grip (DZ-70) successfully removed the screws.


★Customer Appreciation:

We received a joyful message saying, "Thank you very much. We really appreciate it!!!" πŸ¦–


For all your screw-related troubles, trust ENGINEER INC., the world's only total solution company for screw removal tools!







ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now engineertools-jp.com/nejichat




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Thursday, October 19, 2023

2023.10.19 [Screw Rescue Report] Torx Screws on Aeron Chair Armrest

This report is a Screw Rescue record from a customer in the Chūō-ku area of Kawasaki City, Kanagawa Prefecture, Kanto region, Japan.


★Issue Description:

"The screws securing the armrest of the Aeron chair have stripped, making it impossible to remove them."


★Work Log:

After assessing the damaged screws from the photos, a prototype Socket Screw Extractor, commonly known as "Neji-Morugra," was sent to the customer.


When the customer attempted the repair themselves...


★Customer Appreciation:

"The tool arrived, and I tried it the other day. Using the borrowed Neji-Morugra and GT Drive of screwdriver grip (Model No. DZ-70), it worked perfectly. I wanted to express my sincere thanks for your assistance."


For all your screw-related troubles, trust ENGINEER INC., the world's only total solution company for screw removal tools!






ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now engineertools-jp.com/nejichat




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[Screw Rescue Report] Dyson vacuum cleaner screws πŸ¦–

The screw that secures the battery has been stripped and cannot be removed. There was still a small cross groove left, so we used the "...