This report is a record of a screw-related issue received from a customer in Ichikawa City, Chiba Prefecture, in the Kanto region of Japan.
★Issue Description:
"I learned about the "Screw Rescue" service through X (formerly Twitter). I attempted to remove a stripped hex screw from my Screw Removal Pliers GT (PZ-58), but I couldn't even grip the screw head to start with. The white portion you see is residue from an adhesive I tried to attach a hex wrench to in a desperate attempt to turn it (ultimately, I couldn't remove it)."
★Work Log:
Upon receiving the item, the Screw Rescue Team commenced operations. The Socket Screw Extractor Model No. DBZ-430 (So-called Neji-Mogura) successfully completed the rescue π¦
★Customer Appreciation
"I didn't expect to have it done today. Thank you very much," was the joyful feedback we received π¦
From the Staff
Using commonly suggested methods involving adhesives to remove screws can worsen the situation and lead to further damage. When facing screw-related issues, please start by accessing our company's chatbot service to find the most suitable screw extraction tools.
ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now engineertools-jp.com/nejichat
For more information, visit our website and YouTube channel!
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