This report documents a Screw Rescue case from a customer in Izumi Ward, Miyagi Prefecture in Japan.
★Issue Description:
"I accidentally stripped the threads of the side frame screws on my Hilux tailgate. Even with a shock driver, I couldn't loosen these screws. I don't know how to remove them."
★Work Log
Based on the damaged screw photos, a prototype Socket Screw Extractor (So-called Neji Morugra) was sent. After attempting the operation themselves...
★Customer Appreciation
"Thank you for lending me the tool. I was able to complete the job successfully! I applied torque, and the Socket Screw Extractor removed the screw without any spiral was damaged. It's a fantastic product. Thank you very much!" We received this delightful feedback along with numerous photos, and we're grateful too.
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