Thursday, October 12, 2023

2023.10.12 [Screw Rescue Report] Door Knob Screw

This report is a screw-related issue from a customer in Osaka, Osaka Prefecture, in the Kansai region of Japan.


★Issue Description:

"The key to the toilet door has become difficult to turn due to aging, and I wanted to replace the doorknob and key. However, the screw is in a situation where it cannot be removed manually at all. It has completely worn out and is in a rounded state. I'm hoping to receive some good advice."


★Work Log:

We provided the customer with a Socket Screw Extractor DBZ-400 series with DZ-70 and they visited our office. During their visit, we advised them on the technique of turning the screw by applying a pushing force of 7 and a turning force of 3 and rotating it counterclockwise slowly. They attempted the work themselves, and...


★Method and Customer Appreciation:

"Good evening. Thank you for your help today. I tried the tool I borrowed right away and was able to remove the screw. Thank you. I could solve it with the prototype tool I borrowed initially."


The next day, when they returned the tool, they mentioned, "When I actually turned the screw during the work, I found that the 7:3 technique of pushing and turning was very effective." This is a crucial point.


For any future screw troubles, please don't hesitate to contact the Screw Rescue Team!








Advice from the Staff of ENGINEER INC.


The issue of screws being stripped when removed by the general public is generally attributed to the following reasons:

1: Mismatch between the screw size and the screwdriver's Phillips head.

2: Turning the screw to the left without applying much downward force when removing it.


The solutions are:

1: Always match the screw size and the screwdriver's drive size. (Mismatch is the most common cause of stripping the screw)

2: As mentioned in the article, be conscious of the 7:3 pushing-to-turning force and rotate the screwdriver to the left.


If these measures still don't work, our company's tools can often resolve the issue. So, please consider utilizing the chatbot to select the most suitable Screw Removal tools.


ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now engineertools-jp.com/nejichat




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Wednesday, October 11, 2023

2023.10.11 [Screw Rescue Report] Daihatsu Hi-Jet Jumbo Door Stabilizer

 This Screw Rescue report is by a customer in Yame City, Fukuoka Prefecture, Kyushu, Japan.


Issue Description:

The customer attempted to install a door stabilizer on his Daihatsu Hi-Jet Jumbo, but encountered difficulties. While working on it, he accidentally rendered the first screw unusable. He was successful in installing the stabilizer on the right side door, but the issue arose on the left side door. The problem began with a failed attempt to remove a Phillips head screw using an electric drill driver (not an impact driver). Subsequent efforts with a different screwdriver led to the screw becoming stripped. The customer, who is an amateur and not used to automotive maintenance, is seeking guidance on how to remove the stripped screw.


Work Log:

Based on the photographs of the damaged screw, we provided a prototype tool called the "Socket Screw Extractor (Neji Mogura)," along with instructional videos of "A Trick". The customer attempted the task himself...


Method:

The customer successfully rescued the screw using "A Trick" suggested with the Socket Screw Extractor! He also sent us pictures to confirm the achievement. We appreciate his cooperation and thank them for the update.


For all your screw-related troubles, trust ENGINEER INC., the world's only total solution company for screw removal tools!





ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now engineertools-jp.com/nejichat




For more information, visit our website and YouTube channel!

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Tuesday, October 10, 2023

2023.10.10 [Screw Rescue Report] Motorcycle

This report documents a Screw Rescue operation for a customer in Oita City, Kyushu, Japan.


★ Issue Description:

"The stainless screw holding the handlebar post of the motorcycle broke and couldn't be removed due to corrosion on the aluminum base, causing it to be stuck."


★ Work Log:

Utilizing Screw Removal Pliers. etc, we successfully removed the broken screw and re-tapped new threads.


Due to complete seizing, the broken screw required special treatment. We used our company's Auto Punch (Part Number: TZ-14) to create a center hole, followed by drilling and tapping using a Ratchet Drive (Part Number: DZ-50). This allowed us to reattach and restore the handlebar.


★ Customer Appreciation:

"We appreciate the removal assistance. It was a part that had been discontinued, so this was a great help."


We also received a heartwarming story from the customer, who mentioned that they learned about Screw Rescue after watching the TV show "Setagaya Base," hosted by the famous Japanese personality Tokoro George. Thank you very much!


For all your screw-related troubles, trust ENGINEER INC., the world's only total solution company for screw removal tools!






ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now engineertools-jp.com/nejichat




For more information, visit our website and YouTube channel!

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Monday, October 9, 2023

2023.10.09 [Screw Rescue Report] Steering Wheel Torx Screw

This report documents a no-thread Q resolution from a customer in Musashino City, Tokyo, Japan.


★ Issue Description

"I am in a very difficult situation. The T30 bolt securing the Mercedes-Benz E-Class steering wheel has stripped. It's extremely tight, and the limited access from the back makes it a very challenging task. I don't know how to remove it."


★ Work Log & Method

After checking the damaged screw, a decision was made to send a Socket Screw Extractor DBZ-440 & 450. The customer attempted to extract...


★ Customer Appreciation

"Thanks to your help, I managed to remove the screw!!! I'm thrilled!!! Thank you so much. It turns out the screw was overtightened in a place where it didn't need to be, causing the steering wheel play issue. I've identified the problem and completed the repair. I can't thank you enough for your assistance." We received this delightful email πŸ¦–


For all your screw-related troubles, trust ENGINEER INC., the world's only total solution company for screw removal tools!




ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now engineertools-jp.com/nejichat




For more information, visit our website and YouTube channel!

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Sunday, October 8, 2023

2023.10.08 [Screw Rescue Report] Motorcycle Intercom

This report is a record of a Screw Rescue from a customer in Daito City, Osaka Prefecture, in the Kinki region of Japan.


★ Issue Description

"I stripped the Torx screw while attempting to replace the battery of my motorcycle intercom (SENA SMH5). I contacted other companies (with photos), but they declined, saying it was impossible. Would it be possible for you to remove it in person? Thank you in advance."


★ Work Log & Method

Scheduled a date for the customer to bring the product to our company.

Under the watchful eye of "Urus-kun," the Screw Rescue Team performed an emergency operation.

Fortunately, it was not severely stripped, and we were able to successfully remove the Torx screw using the ENGINEER Special Screwdriver Bit (Part No.: DR-84).


★ Customer Appreciation

The customer mentioned, "If it weren't for Screw Rescue, I might have had to discard it and purchase a new one." We're glad we could reuse it! πŸ¦–

For all your screw-related troubles, trust ENGINEER INC., the world's only total solution company for screw removal tools!






ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now engineertools-jp.com/nejichat




For more information, visit our website and YouTube channel!

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Saturday, October 7, 2023

2023.10.07 [Screw Rescue Report] Trailer

This report is a record of screw-related problem-solving from a customer in Sano City, Tochigi Prefecture, Kanto Region, Japan.


★ Issue Description

"This concerns the screws holding the aluminum corrugated plates on the trailer head. I need to remove these plates, but there are more than 10 screws and two of them just won't extract. The nuts on the back are welded in place, so I can't also extract the nuts. Apparently, a few years ago, someone managed to loosen them but, this time, when I tried to remove them myself, I completely stripped them. I tried gripping the heads and turning, but they kept slipping, and no matter what I did, I couldn't get a grip. I've already ordered new screws from Yokohama Vehicle Industries, so I don't mind if they get damaged; I just want to get them off. Please, can you provide guidance on how to remove them?"


★ Work Log & Method

Based on the damaged condition of the screws, we decided to send a set of prototype Socket Screw Extractors Ver. 4 & 5 (So called Neji Mogura). The customer attempted the operation themselves...


★ Customer Appreciation

"I followed the instructions using the tools you provided, and the screws finally turned and removed. I felt a great sense of relief and gratitude when they did. The Locking Pliers type Screw Removal Pliers 'PZ-65,' which I had purchased in advance, also came in handy at various points. I sincerely thank you for your assistance during this time." We received this delightful email πŸ¦–.


For all your screw-related troubles, trust ENGINEER INC., the world's only total solution company for screw removal tools!





ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now engineertools-jp.com/nejichat




For more information, visit our website and YouTube channel!

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Neji-Saurus' adventures~Episode 1 Motor bike~

The adventures of the mascot "Neji-Saurus" by the ENGINEER INC. now available in English via WebManga! Neji-Saurus and his friends...