Friday, February 9, 2024

ATTENTION

 Regarding our product, the Solder Sucker SS-02, currently being sold on a major online retail site in the United States, we would like to inform you, as we have previously reported, that some sellers are offering illegal counterfeit copies of our product, which infringe upon our trademark rights.


Upon discovering such instances, we promptly contact the sales site and request the suspension of the seller's account after confirming the purchase of the counterfeit product. Currently, there are sellers suspected of selling counterfeit SS-02 units, and we are actively investigating this matter.


We kindly ask our customers to exercise caution. Some characteristics of sellers dealing with counterfeit products, based on past incidents, include:


1: Sellers with almost no seller ratings offering the SS-02 at a significantly lower price.


2: Sellers promoting discounts for purchasing multiple SS-02 units.


For your purchases on this major online retail site, we strongly recommend buying from our authorized U.S. distributor, Bridge Precision Tools.


SS-02 : https://www.amazon.com/dp/B002MJMXD4/ref=sr_1_1?m=A235XUT8R6E0JM


To all sellers:

While we understand that anyone can enter the marketplace on major online retail sites, if you are found selling illegal counterfeit copies infringing upon our trademark rights, whether intentional or unintentional, we will take firm action upon discovery. Therefore, please exercise sufficient caution.


ENGINEER INC.

Thursday, February 8, 2024

2024.02.08 [Screw Rescue Report] Torx Screw of Door Stabilizer

This Screw Rescue Report is the customer in Kumegawa, Tokorozawa City, Saitama Prefecture, in the Kanto region of Japan.


★Issue Description:

"When attempting to replace the door stabilizer of a Toyota vehicle and remove the original door striker, the Torx screw became stripped. Unsure of how to remove this screw, the customer contacted us for assistance."


★ Work Log:

After assessing the damaged screw photo, a prototype of the Neji-Mogura (So called Socket Screw Extractor) was sent.

After trying out the Neji-Mogura's trick themselves...


★Customer Appreciation

"Today, the Neji-Mogura arrived, and when I tried it out immediately, I was able to remove the screw very very easily. I'm grateful for lending me such a wonderful product. Thank you very much for your assistance." We received this delightful feedback πŸ¦–






ENGINEER's Neji-Chat (Chatbot) service Our Chatbot service solves your screw-related trouble in a few steps!

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For more information, visit our website and YouTube channel!

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Wednesday, February 7, 2024

Neji-Chat (Chatbot servive)

If you meet screw trouble, click and choose the best solution tool!



https://www.engineertools-jp.com/nejichat

2024.02.07 [Screw Rescue Report] Electronic Cigarette

This is a Screw Rescue Report from a customer in Joudou, Morioka City, Iwate Prefecture, in the Tohoku region of Japan.


★ Issue Description:

"The Pozidriv (R) head screw on the bottom of my electronic cigarette became stripped. Despite attempting to use another company's tool, the so-called "Removing Stripped Precision Screws", the hole only deepened, and I couldn't remove the screw at all. I don't know how to remove this screw, and if possible, I would like to send the product to you for screw removal."


★ Work Log:

The product was promptly sent to us, and the Screw REscue Team initiated the operation. Using the Neji-Mogura Middle Size DBZ-420, Socket Screw Extractor, and Ratchet Drive DZ-50, the rescue was remarkably successful.


★ Customer Appreciation:

"I couldn't figure out how to do it ourselves, so I am extremely grateful. Thank you very much for your help," came the delightful message πŸ¦–.






ENGINEER's Neji-Chat (Chatbot) service Our Chatbot service solves your screw-related trouble in a few steps!

Visit now engineertools-jp.com/nejichat




For more information, visit our website and YouTube channel!

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Tuesday, February 6, 2024

2024.02.06 [Screw Rescue Report] Harley-Davidson Front Fork

This is a Screw Rescue Report from a customer in Minami-Oya, Machida City, Tokyo.


★Issue Description:

"I accidentally stripped the downtube mount screw deep inside the front fork of my Harley-Davidson FXWG. I was struggling to figure out how to remove this hex socket screw and seeking advice. The front fork is currently removed. Any advice or assistance would be greatly appreciated."


★Work Log:

After assessing the damage in the photos of the stripped screw, we sent a prototype Neji-Mogra (So called Socket Screw Extractor)Go-Through Screwdriver, GT Drive (DZ-70), Extension Bit Holder(DR-22), and a wrench (13mm) to assist. The customer tried on their own...


★Customer Appreciation:

"I was somewhat resigned, but surprisingly managed to remove it relatively easily. I am very surprised. I will attach images and a video from that time. Feel free to share them. I really appreciate your help."


We received this delightful message πŸ¦– along with a well-edited video. Thank you so much for your help!









ENGINEER's Neji-Chat (Chatbot) service
Our Chatbot service solves your screw-related trouble in a few steps!

Visit now engineertools-jp.com/nejichat




For more information, visit our website and YouTube channel!

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Monday, February 5, 2024

2024.02.05 [Screw Rescue Report] PC Keyboard Screw

This is a Screw Rescue Report from a customer in Echizen City, Fukui Prefecture, in the Hokuriku region of Japan.


★ Issue Description:

"I attempted to disassemble my keyboard (WOOTING 60HE), but encountered difficulty in removing a screw that secures the board to the case. Due to a very narrow gap, it was challenging to address individually, and I was unsure how to remove this particular screw. After searching, I came across your Screw Rescue Service and decided to inquire for assistance. I would greatly appreciate your support in resolving this issue."


★ Work Log:

The screw difficulty appeared to be quite challenging. The customer sent the actual item to our company, and the Screw Rescue Team promptly initiated the operation. With Urus-kun watching over, the screw was successfully removed using the prototype Neji-Bazooka, Rapid Screw Extractor.


★ Customer Appreciation:

"I received the keyboard earlier. I want to express my gratitude once again. I had seen someone facing a similar issue on social media, resorting to physically cutting the case. If I hadn't known about the ScrewlessQ service, I might have taken the same approach or even purchased another unit. Thank you for preventing that!" - A delightful message we received πŸ¦–







ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now engineertools-jp.com/nejichat




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Friday, February 2, 2024

2024.02.02【Screw Rescue Report】 Nissan Airbag Torx Screw

This is a Screw Rescue Report from a customer in Higashikawa-cho, Hakodate City, Hokkaido, Japan.


★ Issue Description:

"I attempted to remove the Torx screw during the replacement of the NISSAN car's airbag, but it was stuck, wouldn't turn at all, and ended up getting stripped. I tried using a Torx socket and bought one, but I couldn't remove it since it was already stripped. I don't know how to remove this screw and am in trouble. Please help."


★ Work Log:

Based on the damaged screw photos, we determined to send a set of the Neji-Mogura Short Bit Set (Part Number: DBZ-301). The customer tried the trick for the Mogura by themselves...


★ Customer Appreciation:

"Today I tried it, and I could really easily remove the torx screw!!! I was able to replace the part without any issues, and I'm ecstatic that it's fixed. Thank you so much. The photo is from when I was able to remove the screw. Truly, it was impressive πŸ˜‚" - We received this delightful message of gratitude πŸ¦–








ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now engineertools-jp.com/nejichat




For more information, visit our website and YouTube channel!

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[Screw Rescue Report] Dyson vacuum cleaner screws πŸ¦–

The screw that secures the battery has been stripped and cannot be removed. There was still a small cross groove left, so we used the "...