Wednesday, January 17, 2024

2024.01.17 [Screw Rescue Report] Motorcycle (SUZUKI GT380) Front Fork Screw

This is a Screw Rescue Report from a customer in Tama River, Chofu City, Tokyo.


★Issue Description:

"The screw on the front fork of the motorcycle (SUZUKI GT380) has stripped. I don't know how to remove this screw."


★Work Log:

After assessing the damage from photos of the stripped screw, a prototype of the Neji-saurus Mogura (So called Socket Screw Extractor) was sent.


★Customer Appreciation

The customer successfully tried Mogura's secret technique on their own and reported that they were able to remove the screw without any issues!







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Tuesday, January 16, 2024

2024.01.16 [Screw Rescue Report] KAWASAKI Ninja1000SX Spacer Hex Socket Bolt

This is a Screw Rescue Report from a customer in Iwamizawa City, Hokkaido.


★ Issue Description:

"I tried to replace the bolt of the handle-up spacer on my large motorcycle, KAWASAKI Ninja1000SX, but it got stripped. I don't know how to remove this socket bolt.


★ Work Log:

Based on the damaged screw photos, we sent the Neji-saurus Mogura DBZ-450 (So called Socket Screw Extractor) and the innovative screwdriver grip, GT Drive (DZ-70).


★ Customer Appreciation:

"Today, I successfully removed it. Thank you so much. I never expected it to be so easy to remove by pressing the Mogura onto the hex socket bolt and turning it counterclockwise. I am truly grateful for this pleasant feedback. 🦖"






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Monday, January 15, 2024

2023.01.15 [Screw Rescue Report] Torx Screw on Motorcycle Brake Caliper

This is a Screw Rescue Report from a customer in Yokosuka City, Kanagawa Prefecture, Kanto Region, Japan.


★ Issue Description:

"I accidentally stripped the bridge bolt on my motorcycle's brake (brembo 4-pot casting caliper). I'm not sure how to remove this screw. Can I send the product to your company for removal?"


★ Work Log:

Upon receiving the actual product, the Screw Rescue Team initiated the operation. Using a prototype of the Neji-saurus Mogura (So called Socket Screw Extractor) with a trick and successfully rescued the screw.


★ Customer Appreciation:

We received a delightful follow-up message: "Thank you so much. I have nothing but gratitude. If it couldn't be removed, I would have had to look for another professional, and if that failed... I believe it would have ended up being discarded with no alternative solution." 🦖






ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now engineertools-jp.com/nejichat




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Friday, January 12, 2024

2024.01.12 [Screw Rescue Report] TOYOTA Hilux Tailgate Screw

This is a Screw Rescue Report from a customer in Tsu City, Mie Prefecture, Japan.


★Issue Description:

"To install the tailgate assist damper on the Hilux GUN125, it was necessary to remove two screws. Despite being cautious due to previous cases of stripped screws and being turned down by dealers, I thought I was careful enough. However, after managing to loosen one screw, I lost focus, and the other screw hole got stripped. I tried using screw removal liquid and tapping with a hammer, but there was no sign of it coming off. I contacted you because I didn't know how to remove this screw."


★Work Log:

Based on the damaged screw photos, we sent a prototype of the Neji-saurus Mogra (So called Socket Screw Extractor). The customer tried Mogra's trick...


★Customer Appreciation:

"Despite all the struggles, it seemed impossible, but miraculously, I was able to easily remove the screw. I'm truly grateful. Thank you very much." - A delightful message we received 🦖






ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now engineertools-jp.com/nejichat




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Thursday, January 11, 2024

2023.01.11 [Screw Rescue Report] FUJITSU Laptop PC Screw

This is a Screw Rescue Report from Fukushima Ward, Osaka City, Japan.


★Issue Description:

The customer reported an issue with their laptop (FUJITSU LIFEBOOK) where the screws on the back panel had come loose. In an attempt to tighten them using a screwdriver, the customer accidentally stripped the screw hole. Unsure of what to do next, they sought guidance on a solution and inquired about a suitable screw removal pliers size.


★Work Log:

Upon examining the photos of the damaged screws, we determined the appropriate Neji-Mogura (So called Socket Screw Extractor). These tools were promptly dispatched to the customer. After receiving the tools, the customer proceeded with the repair themselves.


★Customer Appreciation:

In a delightful follow-up, the customer shared their positive experience: "After trying the Mogura you sent, removing the screw was incredibly easy, and I was able to replace it with a new one. Thank you very much for your assistance." 🦖






ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now engineertools-jp.com/nejichat




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Wednesday, January 10, 2024

2024.01.10 [Screw Rescue Report] TOYOTA HILUX Tailgate Screw

This report documents a screw-related issue reported by a customer in Esashi District, Hokkaido, Japan, regarding a TOYOTA HILUX GR-S (gun125).


★Issue Description:

"The Torx screw on the tailgate of a Toyota Hilux GR-S (gun125) got stripped. The front side could be removed, but the rear side is stuck and won't turn. I don't know how to remove this screw. Please guide how to address this issue."


★Work Log:

Based on the damaged screw photos, we shipped a prototype of Neji-Mogura (So called Socket Screw Extractor). The customer tries to use it...


★Customer Appreciation:

"Thank you for sending us the Mogura. We conducted the operation the following day. It turned smoothly with a gentle pull. It's surprisingly easy when it finally turns. Despite our initial struggles, we appreciate the importance of careful procedures and the right tools for challenging tasks. We greatly appreciate your assistance. We received a delightful message expressing gratitude for overcoming this challenging task. 🦖"






ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now engineertools-jp.com/nejichat




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[Screw Rescue Report] Dyson vacuum cleaner screws 🦖

The screw that secures the battery has been stripped and cannot be removed. There was still a small cross groove left, so we used the "...