Thursday, December 21, 2023

2023.12.21 [Screw Rescue Report] Airsoft Game Gun Screw

This is a Screw Rescue Report from a customer in Katsushika Ward, Tokyo, Japan.


★ Issue Description:

"I stripped the screw on my Airsoft game gun. The screwdriver was very difficult to use in the tight space, and after trying various methods, it only made the situation worse."


★ Work Log

Upon receiving this airsoft gun, the Screw Rescue Team initiated the operation.


The damaged screw was located in a hard-to-reach spot right next to the barrel wall, making it difficult to access. However, using the combined tools of the Neji-saurus Mogura (Part No: DBZ-425), Universal Joint (Part No: DR-25), and GT Drive (Part No: DZ-70), we successfully removed the screw easily!


★ Customer Appreciation

"We appreciate your help! It was a good decision to ask for assistance!" - A joyful message we received 🦖


★ From the Staff

Screws installed in hard-to-reach places during repairs or maintenance make it challenging for the screwdriver's force to transmit, ultimately making the screw prone to stripping. In such situations, we recommend trying the Universal Joint DR-25. It can be angled at 15 degrees, enhancing work efficiency. Give it a try for smoother operations.







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Wednesday, December 20, 2023

2023.12.20 [Screw Rescue Report] TV Stand Screw

This is a Screw Rescue Report from a customer in Konohana-ku, Osaka City, in the Kinki region of Japan.


★Issue Description:

"The screws on the stand of my Toshiba REGZA TV got stripped at two places. I contacted you because I didn't know how to extract these screws."


★Work Log:

After assessing the damage from the photos of the stripped screws, we sent Neji-saurus Middle Mogura DBZ-425 (So called Socket Screw Extractor) and Screwdriver Grip GT Drive DZ-70 to the customer. After attempting the repair on their own...


★Customer Appreciation

"We successfully removed the screws. Thank you so much for your assistance!" - A delightful message we received 🦖






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Tuesday, December 19, 2023

2023.12.19 [Screw Rescue Report] Torx Screws on HiLux Rear Gate

This is a Screw Rescue Report from a customer in the Higashi-Usuki District of Miyazaki Prefecture in the Kyushu region of Japan.


★Issue Description:

"The screws on the rear gate of the HiLux GUN125 are causing trouble. Due to the presence of anti-loosening agents, they are quite tight. There are two places where I want to loosen them, and one of them is almost stripped. I'm afraid that if I continue, the screw might completely strip."


★Work Log:

After assessing the damage to the screws through photos, we sent a prototype of the Neji-saurus Mogura. The customer tried a trick with the Mogura and...


★Customer Appreciation:

"I was able to remove it safely! I feel foolish for worrying if I could remove it; it came off surprisingly easily! Thank you very much for your quick response, loaning the tool, and the advice. Thanks to that, I received a delightful message 🙇."







ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now engineertools-jp.com/nejichat




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Monday, December 18, 2023

2023.12.18 [Screw Rescue Report] Motorcycle Master Cylinder Cap Screw

This is a Screw Rescue Report from a customer in Setagaya Ward, Tokyo.


★Issue Description:

"I would like to know if it's possible to remove a stripped screw from a motorcycle part (Master Cylinder Cap) using a Neji-saurus. If it's possible, I'd like to know which size/type to purchase."


★Work Log:

After assessing the damage from photos of the stripped screw, a Neji-saurus Mogura Set DBZ-401 (Socket Screw Extractor) was dispatched. The customer tried a trick using the Neji-saurus Mogura Middle Size (Part Number: DBZ-420) from the set.


★Customer Appreciation:

"We were able to remove it successfully! Thank you so much! Your assistance was truly invaluable!" - A delighted message we received from the customer 🦖





ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now engineertools-jp.com/nejichat




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Thursday, December 14, 2023

2023.12.14 [Screw Rescue Report] Spike pins for track and field shoes (ASICS)

This is a Screw Rescue Report from a customer in Funabashi City, Chiba Prefecture, Kanto region of Japan.


★Issue Description: 

"The pins (TTP982) on the spikes for my child's track and field shoes (ASICS Cosmo Racer MD2) were so hard that I couldn't remove them, and after doing it over and over again, the corners became rounded. I had just replaced the old pins with new ones, There may have been some rust, but...the cause may not have been rust, but the fact that the pins were a little crooked. I would like you to teach me how to remove it.


★Work log

The shoes were immediately sent to us, and the Screw Rescue Team began the operation.

It was quite stuck, but we solved it easily with Neji-saurus PZ-65 (So called Screw Removal Locking Pliers) that firmly grip and don't let go.


★Customer Appreciation

"Thank you for letting me know that you were able to loosen the spike pin safely! The one I have now is an old pin, so I will replace it with a new one and be careful not to cause the same thing to happen again.'' We received a grateful message.🦖







ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now engineertools-jp.com/nejichat




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Wednesday, December 13, 2023

2023.12.13 [Screw Rescue Report] Toyota Hilux Rear Gate Screw

This is a Screw Rescue Report from a customer in Nara Kitakatsuragi-gun, Kinki region, Japan.


★Issue Description:

"The screws on the rear gate of the Toyota Hilux G125 are completely stripped, and I don't know what to do."


★Work Log:

Assessed the damage to the screws based on the provided photos and sent a prototype Neji-saurus Mogura to the customer. After attempting a trick of the Mogura...


★Customer Appreciation:

"I was pleasantly surprised by how easily we could remove it, more than I expected. Thank you very much for your help!" 🦖






ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now engineertools-jp.com/nejichat




For more information, visit our website and YouTube channel!

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[Screw Rescue Report] Dyson vacuum cleaner screws 🦖

The screw that secures the battery has been stripped and cannot be removed. There was still a small cross groove left, so we used the "...