Wednesday, December 20, 2023

2023.12.20 [Screw Rescue Report] TV Stand Screw

This is a Screw Rescue Report from a customer in Konohana-ku, Osaka City, in the Kinki region of Japan.


★Issue Description:

"The screws on the stand of my Toshiba REGZA TV got stripped at two places. I contacted you because I didn't know how to extract these screws."


★Work Log:

After assessing the damage from the photos of the stripped screws, we sent Neji-saurus Middle Mogura DBZ-425 (So called Socket Screw Extractor) and Screwdriver Grip GT Drive DZ-70 to the customer. After attempting the repair on their own...


★Customer Appreciation

"We successfully removed the screws. Thank you so much for your assistance!" - A delightful message we received πŸ¦–






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