Tuesday, December 19, 2023

2023.12.19 [Screw Rescue Report] Torx Screws on HiLux Rear Gate

This is a Screw Rescue Report from a customer in the Higashi-Usuki District of Miyazaki Prefecture in the Kyushu region of Japan.


★Issue Description:

"The screws on the rear gate of the HiLux GUN125 are causing trouble. Due to the presence of anti-loosening agents, they are quite tight. There are two places where I want to loosen them, and one of them is almost stripped. I'm afraid that if I continue, the screw might completely strip."


★Work Log:

After assessing the damage to the screws through photos, we sent a prototype of the Neji-saurus Mogura. The customer tried a trick with the Mogura and...


★Customer Appreciation:

"I was able to remove it safely! I feel foolish for worrying if I could remove it; it came off surprisingly easily! Thank you very much for your quick response, loaning the tool, and the advice. Thanks to that, I received a delightful message πŸ™‡."







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Monday, December 18, 2023

2023.12.18 [Screw Rescue Report] Motorcycle Master Cylinder Cap Screw

This is a Screw Rescue Report from a customer in Setagaya Ward, Tokyo.


★Issue Description:

"I would like to know if it's possible to remove a stripped screw from a motorcycle part (Master Cylinder Cap) using a Neji-saurus. If it's possible, I'd like to know which size/type to purchase."


★Work Log:

After assessing the damage from photos of the stripped screw, a Neji-saurus Mogura Set DBZ-401 (Socket Screw Extractor) was dispatched. The customer tried a trick using the Neji-saurus Mogura Middle Size (Part Number: DBZ-420) from the set.


★Customer Appreciation:

"We were able to remove it successfully! Thank you so much! Your assistance was truly invaluable!" - A delighted message we received from the customer πŸ¦–





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Thursday, December 14, 2023

2023.12.14 [Screw Rescue Report] Spike pins for track and field shoes (ASICS)

This is a Screw Rescue Report from a customer in Funabashi City, Chiba Prefecture, Kanto region of Japan.


★Issue Description: 

"The pins (TTP982) on the spikes for my child's track and field shoes (ASICS Cosmo Racer MD2) were so hard that I couldn't remove them, and after doing it over and over again, the corners became rounded. I had just replaced the old pins with new ones, There may have been some rust, but...the cause may not have been rust, but the fact that the pins were a little crooked. I would like you to teach me how to remove it.


★Work log

The shoes were immediately sent to us, and the Screw Rescue Team began the operation.

It was quite stuck, but we solved it easily with Neji-saurus PZ-65 (So called Screw Removal Locking Pliers) that firmly grip and don't let go.


★Customer Appreciation

"Thank you for letting me know that you were able to loosen the spike pin safely! The one I have now is an old pin, so I will replace it with a new one and be careful not to cause the same thing to happen again.'' We received a grateful message.πŸ¦–







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Wednesday, December 13, 2023

2023.12.13 [Screw Rescue Report] Toyota Hilux Rear Gate Screw

This is a Screw Rescue Report from a customer in Nara Kitakatsuragi-gun, Kinki region, Japan.


★Issue Description:

"The screws on the rear gate of the Toyota Hilux G125 are completely stripped, and I don't know what to do."


★Work Log:

Assessed the damage to the screws based on the provided photos and sent a prototype Neji-saurus Mogura to the customer. After attempting a trick of the Mogura...


★Customer Appreciation:

"I was pleasantly surprised by how easily we could remove it, more than I expected. Thank you very much for your help!" πŸ¦–






ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now engineertools-jp.com/nejichat




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Tuesday, December 12, 2023

[Screw Rescue Report] Shimano Antares Baitcasting Reel Screws

This is a Screw Rescue Report from a customer in Inba District, Chiba Prefecture, Kanto Region, Japan.


★Issue Description:

"I purchased a used baitcasting reel (SHIMANO 19 Antares) for bass fishing and used it for a while. When I tried to disassemble it for cleaning, I found that the previous owner had stripped two screws, making it impossible for me to remove them. I've heard that if there are signs of disassembling by the owner, the manufacturer may not provide support. I appreciate your advice on this matter."


★Work Log:

We promptly received the physical item and the Screw Rescue Team initiated the operation.

One screw was successfully rescued using a trick of the Nejisaurus Mogura Middle Type  DBZ-415 (So called Socket Screw Extractor).

The other screw was saved through the combination technique of the Super Short Type Mogura DBZ-315 and the Mini Offset Ratchet DR-27.


★Customer Appreciation:

"I appreciate your quick response amidst your busy schedule. I am truly grateful that both screws were successfully removed." The customer shared this delightful feedback πŸ¦–







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Monday, December 11, 2023

2023.12.11 [Screw Rescue Report] Portable Gaming PC Steam Deck Screws

This is a Screw Rescue Report from a customer in Miura City, Kanagawa Prefecture, in the Kanto region of Japan.


★Issue Summary:

"I attempted to remove the screws to replace the SSD on my portable gaming PC, Steam Deck. Unfortunately, I ended up stripping two of the screws. While I managed to remove six out of the eight screws, I couldn't figure out how to deal with the two that got stripped. Hence, I reached out for assistance."


★Work Log:

The customer promptly sent it to our company, and the Screw Rescue Team initiated the operation. With a trick of the Nejisaurs Mogura Middle Type DBZ-410 (So called Socket Screw Extractor), the rescue was successfully completed with ease.


★Customer Appreciation:

"We appreciate your prompt response. We were truly at a loss about what to do, so your assistance was incredibly helpful," expressed the customer in a delighted message. πŸ¦–






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[Screw Rescue Report] Dyson vacuum cleaner screws πŸ¦–

The screw that secures the battery has been stripped and cannot be removed. There was still a small cross groove left, so we used the "...