2023.10.09 [Screw Rescue Report] Steering Wheel Torx Screw

This report documents a no-thread Q resolution from a customer in Musashino City, Tokyo, Japan.

★ Issue Description

"I am in a very difficult situation. The T30 bolt securing the Mercedes-Benz E-Class steering wheel has stripped. It's extremely tight, and the limited access from the back makes it a very challenging task. I don't know how to remove it."

★ Work Log & Method

After checking the damaged screw, a decision was made to send a Socket Screw Extractor DBZ-440 & 450. The customer attempted to extract...

★ Customer Appreciation

"Thanks to your help, I managed to remove the screw!!! I'm thrilled!!! Thank you so much. It turns out the screw was overtightened in a place where it didn't need to be, causing the steering wheel play issue. I've identified the problem and completed the repair. I can't thank you enough for your assistance." We received this delightful email 🦖

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2023.10.08 [Screw Rescue Report] Motorcycle Intercom

This report is a record of a Screw Rescue from a customer in Daito City, Osaka Prefecture, in the Kinki region of Japan.

★ Issue Description

"I stripped the Torx screw while attempting to replace the battery of my motorcycle intercom (SENA SMH5). I contacted other companies (with photos), but they declined, saying it was impossible. Would it be possible for you to remove it in person? Thank you in advance."

★ Work Log & Method

Scheduled a date for the customer to bring the product to our company.

Under the watchful eye of "Urus-kun," the Screw Rescue Team performed an emergency operation.

Fortunately, it was not severely stripped, and we were able to successfully remove the Torx screw using the ENGINEER Special Screwdriver Bit (Part No.: DR-84).

★ Customer Appreciation

The customer mentioned, "If it weren't for Screw Rescue, I might have had to discard it and purchase a new one." We're glad we could reuse it! 🦖

For all your screw-related troubles, trust ENGINEER INC., the world's only total solution company for screw removal tools!

ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now https://engineertools-jp.com/nejichat

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2023.10.07 [Screw Rescue Report] Trailer

This report is a record of screw-related problem-solving from a customer in Sano City, Tochigi Prefecture, Kanto Region, Japan.

★ Issue Description

"This concerns the screws holding the aluminum corrugated plates on the trailer head. I need to remove these plates, but there are more than 10 screws and two of them just won't extract. The nuts on the back are welded in place, so I can't also extract the nuts. Apparently, a few years ago, someone managed to loosen them but, this time, when I tried to remove them myself, I completely stripped them. I tried gripping the heads and turning, but they kept slipping, and no matter what I did, I couldn't get a grip. I've already ordered new screws from Yokohama Vehicle Industries, so I don't mind if they get damaged; I just want to get them off. Please, can you provide guidance on how to remove them?"

★ Work Log & Method

Based on the damaged condition of the screws, we decided to send a set of prototype Socket Screw Extractors Ver. 4 & 5 (So called Neji Mogura). The customer attempted the operation themselves...

★ Customer Appreciation

"I followed the instructions using the tools you provided, and the screws finally turned and removed. I felt a great sense of relief and gratitude when they did. The Locking Pliers type Screw Removal Pliers 'PZ-65,' which I had purchased in advance, also came in handy at various points. I sincerely thank you for your assistance during this time." We received this delightful email 🦖.

For all your screw-related troubles, trust ENGINEER INC., the world's only total solution company for screw removal tools!

ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now https://engineertools-jp.com/nejichat

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2023.10.06 [Screw Rescue Report] Dyson Vacuum Cleaner

This report is a Screw Rescue report from a customer in Nishi-Tokyo City, Tokyo.

★Issue Description

"I attempted to remove the screws to replace the battery on my Dyson DC62 vacuum cleaner but failed and ended up stripping the screws. I tried using a 'screw extractor' tool from another company, but it didn't work. I tried various methods, but they only made the situation worse. When I happened to see your company's advertisement at a home center, I decided to ask your assistance."

★Work Log

The vacuum cleaner was sent to our company, and under the watchful eye of Urusu, the Screw Rescue Team performed an emergency operation.

★Method

Utilizing the secret technique of the Super Short Socket Screw Extractor DBZ-300 series (So called Gokutan Neji Mogura), we successfully rescued the stripped screws. We are pleased to report this.

★Customer Appreciation

"I was able to remove the screws promptly thanks to your help. I had almost given up since the screws seemed impossible to remove, but when I received the news that the screws were out, I was truly impressed by the professionalism. It was a real lifesaver. I wish your company continued success." We received this delightful email 🦖.

For all your screw-related troubles, trust ENGINEER INC., the world's only total solution company for screw removal tools!

ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now https://engineertools-jp.com/nejichat

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2023.10.05 [Screw Rescue Report] Porsche Boxster Drain Bolt

This report is a record of the Screw Rescue response from a customer in Honjo City, Saitama Prefecture, Kanto Region, Japan.

★Issue Description

"I have stripped the oil pan drain bolt on my Porsche Boxster. I believe it's torqued at around 50 Nm, and I'm unsure how to remove it. I apologize for the trouble, but could you please provide some advice?"

★Work Log & Method

Based on the condition of the damaged screw, we decided to send a prototype Socket Screw Extractor (So called Neji Mogura). The customer proceeded with the work themselves...

★Customer Appreciation

As a result, "The drain bolt came off perfectly. I greatly appreciate your assistance and am very thankful. I look forward to products with such innovative ideas in the future," we received a delightful email 🦖.

For all your screw-related troubles, trust ENGINEER INC., the world's only total solution company for screw removal tools!

ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now https://engineertools-jp.com/nejichat

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2023.10.04 [Screw Rescue Report] Spinning Reel (Shimano Stella SW)

This report is a Screw Rescue record from a customer in Amakusa City, Kumamoto Prefecture, Kyushu, Japan.

★ Issue

"The head of one screw inside a Shimano Stella SW reel is broken. The purpose is to overhaul the reel. When I contacted the manufacturer's maintenance service, they informed me that they are very busy, and even after a month, they haven't started the repair yet. I had no choice but to seek assistance."

★ Work Log

"When I disassembled it, the screw's head was already missing. It is highly likely that the previous owner is the cause. After researching online, it seems that a thread-locker might have been used in that area. I would like to send it to your company for repair. Please help me." We received this email and, under the watchful eye of Urus-kun, the Screw Rescue Team started an emergency operation.

★ Method

We used a range of tools in development to remove the screw and make a new thread by tapping, fixing the issue.

★ Customer Appreciation

"We would like to express our gratitude for your prompt and meticulous work on the screw removal request for our reel. It was a lifesaver because sending it to the manufacturer would have taken a long time, and there was a possibility of expensive parts replacement. We are thankful for the advancements in technology and tools." We received this delightful feedback 🦖.

For all your screw-related troubles, trust ENGINEER INC., the world's only total solution company for screw removal tools!

ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now https://engineertools-jp.com/nejichat

For more information, visit our website and YouTube channel!

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