This report is a Screw Rescue record from a customer in Amakusa City, Kumamoto Prefecture, Kyushu, Japan.
★ Issue
"The head of one screw inside a Shimano Stella SW reel is broken. The purpose is to overhaul the reel. When I contacted the manufacturer's maintenance service, they informed me that they are very busy, and even after a month, they haven't started the repair yet. I had no choice but to seek assistance."
★ Work Log
"When I disassembled it, the screw's head was already missing. It is highly likely that the previous owner is the cause. After researching online, it seems that a thread-locker might have been used in that area. I would like to send it to your company for repair. Please help me." We received this email and, under the watchful eye of Urus-kun, the Screw Rescue Team started an emergency operation.
★ Method
We used a range of tools in development to remove the screw and make a new thread by tapping, fixing the issue.
★ Customer Appreciation
"We would like to express our gratitude for your prompt and meticulous work on the screw removal request for our reel. It was a lifesaver because sending it to the manufacturer would have taken a long time, and there was a possibility of expensive parts replacement. We are thankful for the advancements in technology and tools." We received this delightful feedback π¦.
For all your screw-related troubles, trust ENGINEER INC., the world's only total solution company for screw removal tools!
ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now engineertools-jp.com/nejichat
For more information, visit our website and YouTube channel!
No comments:
Post a Comment