Tuesday, November 21, 2023

2023.11.21 [Screw Rescue Report] Camera Mount Screw

This is a Screw Rescue Report from a customer in Nakano Ward, Tokyo.


★ Issue Description:

"I tried to remove the screw from the camera mount (19mm BASEPLATE), but it got stripped, and I couldn't take it out."


★ Work Log and Method:

Upon receiving the item, the Screw Rescue Team initiated the operation. Using the secret technique of the Nejisaurus Mogura (So called Socket Screw Extractor), Middle Size (Part Number: DBZ-415), the rescue was effortlessly successful.


★ Customer Appreciation

"We have received the returned part. We couldn't resolve it on our own, so it was incredibly helpful. We appreciate the joyful feedback received 🦖."







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Monday, November 20, 2023

2023.11.20 [Screw Rescue Report] Track and Field Spike Shoes

This report documents Screw Rescue from a customer in the Higashi-Sumiyoshi Ward of Osaka City in the Kansai region, Japan.


★ Issue Description:

"The spikes on my track and field shoes (ASICS EFFORTMK) won't come off. I used to easily remove them with a Nejusaurus (Screw Removal Pliers), but this time, no matter what I tried, I couldn't get them off. I attempted various methods myself, but it ended up making the situation worse. If you have any advice, please let me know."


★ Work Log:

After coordinating a suitable time for the customer to visit, the Screw Rescue Team initiated the operation.


The first spike was removed using the Nejisaurus RX (Product Code: PZ-59).

The second spike was more firmly stuck, so using the Vice-saurus (Product Code: PZ-65), we securely locked the spike pin and, with the Pumpla-saurus (Product Code: PZ-63), applied torque near the jaws of PZ-65 to successfully remove it.


★ Customer Appreciation:

"The shoes belong to a 3rd-year junior high school student, and we need to get them ready for the last competition before his graduation in one week. We hope for outstanding performance in the upcoming race with revived spikes and expectations. 🦖"







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Friday, November 17, 2023

2023.11.17 [Screw Rescue Report] Electrical Component Screw

This report is a Screw Rescue record from a customer in Yame District, Fukuoka Prefecture, Kyushu, Japan.


★Issue Description:

"I cannot remove the M6 pan head screw. This screw is stuck, and I cannot disassemble the electrical component. I am unable to work well because I don't want to deform or damage this part. So, I contacted you."


★Work Log:

Immediately, the actual item was sent to our company, and the Screw Rescue Team began the operation.


★Method and Customer Appreciation:

The screw was tightly tightened, but with the combination of the Nejisaurus Bazooka (Part Number: DBZ-51) and epoch-making screwdriver grip GT Drive (Part Number: DZ-70), the rescue was a success! 

By utilizing a spanner to the bolster (across flats 13mm) of the GT Drive and turning, it generated a higher torque for successful extraction.





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Thursday, November 16, 2023

2023.11.16 [Screw Rescue Report] Airsoft Gun Screw

This report is a Screw Rescue record from a customer in Toyohashi City, Aichi Prefecture, in the Chubu region of Japan.


★ Issue Description:

"The screws securing a component on an airsoft gun (LayLax NINEBALL) have become stripped, making it impossible to remove them."


★ Work Log:

After checking the photos provided by the customer, we determined that using the Nejisaurus Mogura Middle DBZ-420 (So called Socket Screw Extractor) and an epochmaking screwdriver grip GT Drive (Part Number: DZ-70) would allow for the removal of the stripped screws. We proposed this solution to the customer.


★ Customer Appreciaition:

"We purchased and used the recommended products, successfully removing the screws. Thank you for your sincere and attentive assistance!" - A delightful message we received. 🦖





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Wednesday, November 15, 2023

2023.11.15 [Screw Rescue Report] Reel (Shimano Scorpion)

This report is a Screw Rescue record from a customer in Uji City, Kyoto, in the Kansai region of Japan.


★ Issue Details

"The screws of my fishing reel (Shimano Scorpion 300XG LH) got stripped. I came across information on the internet that someone who had the same problem received help from your company using the Nejisaurus series. If I can grub the screw head with your Nejisaurus (So called Screw Removal Pliers), it would be great. Unfortunately, the screw head is under the surface, and it can't reach the head. I would appreciate support."


★ Work Log

Based on the damaged screw photos, a prototype Nejusaurus Mogura (So called Socket Screw Extractor) and a unique screwdriver handle DZ-70 were sent. The customer attempted the repair by himself...


★ Customer Appreciation

"Thank you for lending me the great tools. I was able to easily extract the stripped screw. I have attached a photo. Thanks to your company, I can continue to use my valuable reel. Thank you very much for this!" - A delightful message we received. 🦖







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Tuesday, November 14, 2023

2023.11.14 [Screw Rescue Report] TV Stand Screw

This report documents Screw Rescue from a customer in Toshima Ward, Tokyo, Japan.


★Issue Description:

"The screw that tightened the legs of the TV (LG 65-inch 4K OLED TV with built-in tuner) got stripped, making it impossible to remove."


★Work Log:

After checking the damaged screw through photos, we provided the customer with the Nejisaurus Middle Mogura DBZ-425 (So, called Socket Screw Extractor) and our unique screwdriver grip, DZ-70. We also showed the method of a trick of Mogura. The customer attempted the fix themselves...


★Method and Customer Appreciation:

Utilizing the trick with Nejisaurus Middle Mogura, the customer successfully extracted the screw easily. We received a delightful message, "Thank you very much for sending the tools. I was able to safely remove the TV legs." 🦖







ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now engineertools-jp.com/nejichat




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[Screw Rescue Report] Dyson vacuum cleaner screws 🦖

The screw that secures the battery has been stripped and cannot be removed. There was still a small cross groove left, so we used the "...