This report documents Screw Rescue from a customer in Toshima Ward, Tokyo, Japan.
★Issue Description:
"The screw that tightened the legs of the TV (LG 65-inch 4K OLED TV with built-in tuner) got stripped, making it impossible to remove."
★Work Log:
After checking the damaged screw through photos, we provided the customer with the Nejisaurus Middle Mogura DBZ-425 (So, called Socket Screw Extractor) and our unique screwdriver grip, DZ-70. We also showed the method of a trick of Mogura. The customer attempted the fix themselves...
★Method and Customer Appreciation:
Utilizing the trick with Nejisaurus Middle Mogura, the customer successfully extracted the screw easily. We received a delightful message, "Thank you very much for sending the tools. I was able to safely remove the TV legs." π¦
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