This report is a record from a customer in Mogami District, Yamagata Prefecture, in the Tohoku region of Japan regarding a stripped Torx screw on their JL Wrangler.
★ Issue Description:
"When trying to remove the Torx screw from the JL Wrangler door hinge, it got stripped and I couldn't remove it. I didn't know how to remove it and sought advice from your company."
★ Work Log:
Based on the damaged screw photo, a prototype tool of Nejisaurus Mogra, the so-called "Socket Screw Extractor" was sent.
After using the tool provided by the customer themselves...
★ Customer Appreciation:
"I was able to successfully remove the screw. Thank you very much!! I'll attach an image, just one... sorry for that," was the delightful feedback received π¦
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