This report is a Screw Rescue record from a customer in Tsurumi-ku, Yokohama City, Kanagawa Prefecture, Kanto Region, Japan.
★ Issue Description
"When trying to replace the door stabilizer on the Prius, the Torx screw got completely stripped. I don't know how to remove this screw."
★ Work Log
After assessing the damaged screw from the photos, a prototype Nejisaurus Mogura (So-called Socket Screw Extractor) was sent.
★ Method and Customer Appreciation
The individual managed the work themselves, successfully removing the screw and fitting a new door stabilizer. They also sent many photos. Thank you very much.
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