This report is a Screw Rescue record from a customer in Miyazaki City, Miyazaki Prefecture, Kyushu, Japan.
★Issue Description:
"The screw on the Jeep Wrangler's door handle got stripped when I was attaching the doorstep. I reached out because I saw a similar case on your website."
★Work Log:
After checking the damage from photos of the stripped screw, we sent a prototype tool, the Nejisaurus Mogura (Socket Screw Extractor). The customer used the tool themselves...
★Customer Appreciation:
"We were able to remove it with the tool you sent! Thank you very, very much," they happily reported.
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