Friday, October 13, 2023

2023.10.13 [Screw Rescue Report] Kitchen Faucet

This report is a Screw Rescue record from a customer in Suzuka City, Mie Prefecture, Japan.


★Issue Description:

"I'm having trouble with the screw that secures the handle of my kitchen faucet (KVK). The screw is located deep inside and I can't turn it using a screwdriver. Is there any way to solve this problem? Is it possible to send the item to you for removal? Thank you in advance."


★Work Log:

The customer sent the handle to our company, and with Urus-kun observing, the Screw Rescue Team conducted an emergency operation.


★Method:

They successfully removed the screw using a combination of a "Trick" of the Middle Socket Screw Extractor (Part Number: DBZ-430) and GT Drive (Part Number: DZ-70).


★Customer Appreciation:

"I would like to express our gratitude for removing the screw. I appreciate your prompt response. Your Screw Rescue service is a great service for someone like me with limited knowledge of tools and craftsmanship. Thank you very much for your assistance." We received this delightful feedback πŸ¦–.


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