Saturday, October 21, 2023

2023.10.21 [Screw Rescue Report] YAMAHA Motorcycle

This report documents the Screw Rescue response for a customer in Nishi-ku, Yokohama, Kanagawa Prefecture, Kanto Region, Japan.


★Issue Description:

"The screws on a YAMAHA motorcycle got stripped. I'm seeking advice on how to remove them. Please provide guidance."


★Work Log:

After assessing the damaged screw photos, we decided to send a prototype Socket Screw Extractor.


★Method and Customer Appreciation:

The customer attempted the extraction themselves and successfully removed the stripped screws. They have reported their success.


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Friday, October 20, 2023

[Screw Rescue Report] Dyson SV11 Cordless Cleaner Screw

 [Screw Rescue Report] Dyson SV11 Cordless Cleaner Screw


This report is a Screw Rescue record from a customer in the Kanto region of Kanagawa Prefecture, Yokohama City, Kohoku Ward, Japan.


★Issue Description:

"The screws on the Dyson SV11 cordless cleaner were stripped and cannot be unscrewed with a screwdriver."


★Work Log:

The Dyson was sent to our company, and with Urus-kun keeping a watchful eye, the Screw Rescue team performed an emergency operation.


★Method: 

The combination of Socket Screw Extractor (So called, Neji-Mogura)  and GT DRIVE Screwdriver grip (DZ-70) successfully removed the screws.


★Customer Appreciation:

We received a joyful message saying, "Thank you very much. We really appreciate it!!!" 🦖


For all your screw-related troubles, trust ENGINEER INC., the world's only total solution company for screw removal tools!







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Thursday, October 19, 2023

2023.10.19 [Screw Rescue Report] Torx Screws on Aeron Chair Armrest

This report is a Screw Rescue record from a customer in the Chūō-ku area of Kawasaki City, Kanagawa Prefecture, Kanto region, Japan.


★Issue Description:

"The screws securing the armrest of the Aeron chair have stripped, making it impossible to remove them."


★Work Log:

After assessing the damaged screws from the photos, a prototype Socket Screw Extractor, commonly known as "Neji-Morugra," was sent to the customer.


When the customer attempted the repair themselves...


★Customer Appreciation:

"The tool arrived, and I tried it the other day. Using the borrowed Neji-Morugra and GT Drive of screwdriver grip (Model No. DZ-70), it worked perfectly. I wanted to express my sincere thanks for your assistance."


For all your screw-related troubles, trust ENGINEER INC., the world's only total solution company for screw removal tools!






ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now engineertools-jp.com/nejichat




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Wednesday, October 18, 2023

2023.10.18 [Screw Rescue Report] Motorcycle Handle Screw

This report is a Screw Rescue record from a local customer in Osaka.


★Issue Description: 

"I attempted to loosen the screws on the handle to replace the motorcycle grips, but the screws got stripped."


★Work Log:

The customer had recently moved to Osaka and wasn't familiar with the area. They found our company by searching Google for "screw, stripped." They called us right away, and we provided assistance.


★Method:

We provided the customer with a Socket Screw Extractor (DBZ series) and GT DRIVE (DZ-70) set, along with instructions on how to use them.


★Customer Appreciation:

The customer used the tools promptly and successfully removed the stripped screws. They visited our company to return the tools and were amazed at how easily the task was accomplished, despite the initial difficulty. 🦖 


For all your screw-related troubles, trust ENGINEER INC., the world's only total solution company for screw removal tools!






ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now engineertools-jp.com/nejichat




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Tuesday, October 17, 2023

2023/10/17 [Screw Rescue Report] Screw on Mac Book Air SSD

★ Issue Description

"I accidentally stripped the precision screw when trying to remove the SSD from my Mac Book Air. I tried using rubber bands and screw-loosening liquid in the market as I found on the internet, but it didn't work. I'm not sure how to get this screw out."


★ Work Log

Based on the images you provided, I determined that if you have the PZ-57 Screw Removal Pliers M2 (So called, Neji-saurus PZ-57), you should be able to remove the screw, and I proposed this solution.


★ Customer Appreciation

"We received your response, and thank you very much. After purchasing the PZ-57 as suggested and trying it out, I was able to remove the screw successfully. Thank you very much!" We received this delightful email 🦖


A word from the staff

Using commercially available screw-loosening liquids and similar products may, in some cases, get worse the condition. When you encounter screw troubles, please use our chatbot service to select the appropriate tool.

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For all your screw-related troubles, trust ENGINEER INC., the world's only total solution company for screw removal tools!







ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now engineertools-jp.com/nejichat




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Monday, October 16, 2023

2023.10.16 [Screw Rescue Report] Hilux Tailgate Screw

This report is a Screw rescue record from a customer in Satsumasendai City, Kagoshima Prefecture, Kyushu, Japan.


★Issue Description:

"The screws on the TOYOTA Hilux GR tailgate became stripped."


★Work Log:

After assessing the damage to the screws based on the provided photos, we decided to send a prototype screw savior tool. The customer performed the operation themselves...


★Customer Appreciation:

"We received the tools the other day and successfully removed the screws. Thank you very much. We will send you photos from that time for your review." We received this message.


For all your screw-related troubles, trust ENGINEER INC., the world's only total solution company for screw removal tools!





ENGINEER's Chatbot service Our Chatbot service solves your screw-related trouble in a few steps! Visit now engineertools-jp.com/nejichat




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[Screw Rescue Report] Dyson vacuum cleaner screws 🦖

The screw that secures the battery has been stripped and cannot be removed. There was still a small cross groove left, so we used the "...